I was in town for the week and decided to go to this store. I was looking through a couple bins, mind you, everyone was opening the cardboard boxes and putting the items back in them. I continued to look through the bins & an employee said “if you’re going to open the boxes at least put everything back in them”. Again, everyone was already doing this. She then looked at me and said that I was not putting the items back in the boxes they belonged, I told her I was and to show me what items I hadn’t returned to the boxes. She said she didn’t remember exactly which ones, but if we went to the front she could show me the cameras. We went to the front and spoke to her manager who said store policy does not allow people to even open the boxes. I told her that her employee had said otherwise and that I wanted to see what boxes I had opened and not returned the items. She said no & to not open any more boxes. Point of the story, horrible management and staff. Honestly, if you can pay full price for your items from the retail stores DO IT. Because this place, is garbage. The customer services is awful and management contradicts what the employees are telling the customers. Thankfully I don’t live locally, but I will definitely not be recommending this place to anyone. If you want to deal with horrible customer service, go here. Please train your management and employees better, because no matter how good the deals may be, clients don’t return if the service is horrible. They will find another store with...
Read moreGot there at 3 am I was like the 4th person just wanted to get 1 thing that I saw in there fb page I got it and was looking at other stuff then I turn around and someone STOLE it from my cart the manager said he’ll look into it but I have gotten other personal stuff stolen and never got any response from the store saying they’ll look into the cameras which they never do it’s so unfair for us people who wait forever and they can’t even investigate to see who this “person” was I love this store but there so called rules aren’t even working very...
Read moreThis place could be pretty neat, you can find good things for a good price. To get a good spot you have to get there like at 4am but it doesn't matter because a lot of poeple cut in, yet if someone cuts in infront of them they get mad.
One of the male employees is super racist I heard him myself talking about POC with the "hard R" and saying how much he finds POC disgusting. A female employee just giggled like it was normal. I made a comment about the employees disgusting behaviors and they just moved over to another spot...
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