Korona Jewelry — Attraction in Buffalo

Great craftsmanship and customer service are out the door! This review does not merit, the star. ZERO stars for me! I will never patronize this business again. Two weeks ago, a call was placed to see if an item we had could made into a brooch. After meeting with the owner about whether or not the work could be done seamlessly, the owner was confident he could do it. We were told to pick it up in a week. Upon picking it up the first time, I was able to wear it out as a brooch, no problem right, WRONG! A few short days after, the brooch backing broke. So I did what anyone would do, take it back! When I took it back, it was agreed that I had to leave the brooch there so that the sizing could be reduced slightly and pin backing replaced! So here were are two weeks later time to pick up the brooch. Picking it up this time was very disappointing and upsetting! First off, the owner rude and did not do what was expected! He slapped clear plastic earring backing on sub par work. When questioning on the changes he commented " the item was not made to be a pin" instead of apologizing and admitting the work was done incorrectly. His frustration toward the transaction made him very rude and dismissive to all parties involved! The item now, cannot be used at a pin/ brooch. Needless to say all monies were refunded and I will never return. I wouldn't take a number two pencil to get anything done at...

We usually shop for jewelry at a special time in our lives. It’s important to get that jewelry at a special shop, one that deserves to be a part of whatever the occasion is that calls for your purchase. Korona’s is that shop. What are you looking for? Korona’s will get it for you.

Joe will take care of you. I knew nothing going into this store, and Joe worked with me to design the perfect piece of jewelry. He helped me find great value and customization. By the time we were done, we had come up with a piece that he liked so much he ordered it before I even told him I was ready to buy! It was so great that even if I didn’t buy it, he knew he could sell it to someone else. That’s the kind of place this is, they will work with you to get a great finished product. You won’t walk out with a piece of jewelry off the rack from some chain store but with a unique piece that can be a part of your life’s story. I am so glad I involved Korona’s in this important part of my life. It’s the kind of place where you feel good about what you are doing. Oh, and as far as feeling good it helps that they are a small local business with deep roots in Buffalo....

I took an emerald ring given to me by my deceased husband for a cleaning. It isn’t something I wear much because it’s too fancy for everyday use. It also has 2 smaller diamonds. It wasn’t very dirty but I wanted to spiff it up before I pass it on to my daughter. Since im near sighted, up vision is 20/20. When I pick my ring up several days later the emerald had been switched out to a lesser grade. My emerald now has a big black flaw that wasn’t there when I dropped it off. The male owner loudly denied that he switched it and claimed it was filthy. ( it wasn’t ) . Since I have no proof except for my vision, I lost out. Go...