P & E Appliance and service LLC — Attraction in Canton

Pleasantly surprised and impressed by Kevin's kind and gentile personality.

While I explained my issues and needs, Kevin looked at ME (not a screen); he didn't interrupt or hurry my speech; and appeared to be singularly focused on actively and attentively listening to my words--not multi-tasking on any other distracting thoughts in his head. He then appropriately responded back to me with clear English diction, with a typical mid-western patios. This showed me he was courteous, understanding, knowledgeable, and had carefully and critically listened to the details of what I said. He would get an A+ in a Communication Skills 101 course.

My first purchase was a used refrigerator with a 60 day warranty. The freezer fan soon began sounding loudly and stopping; it would certainly need to be replaced or repaired. A few other minor issues were also discovered.

One call to Kevin. No hassles, no badittude, no delays--service repair scheduled the next day. Arrived on time, all issues fixed quickly, and with remarkable courtesy, expertise, and professionalism. The repair man even wiped his feet at the door (without asking) and left no mess to clean up. Wow!

This may be wishful thinking, but I feel Kevin would have done a service call free or for much less, even if the fan needed replaced within a few days or weeks after the 60 day warranty ended.

I will soon be buying a washer from this...

My landlord purchased a refrigerator from this company...October 6,2023 a Maytag refrigerator was delivered...we went out a week or two later to buy food thinking cause we have a new refrigerator everything is good buy kept turning up refrigerator waiting a couple days still not getting cold so we turned up the refrigerator more our milk go bad but it wasn't expired....couple days later we discussed our refrigerator doesn't work and we lost 200.00 of food they say they aren't responsible for our lost ...we will never buy anything from this company...on top of loosing food now I have to take off work for them to repair this refrigerator...they don't want accept responsibility for their wrong...I will never buy anything from them and will definitely pass...

Do not go to this place at all. My mother bought a washer from there and they said it will be delivered to us by the end of the week. The end of the week comes and they have not bring the washer to her house. We called and they said they reach out to us about their people being out on covid(they did not try to reach us at all) now authority has been evolved. This place is a scam and will take your money and say deals are final. No other place does business like that at all. When even politely asked for the money back they won't even with receipt. TAKE YOUR MONEY...