RAK’SA Thai Herbal Spa — Attraction in Charlotte

I was really excited to try this place out. I had a long eventful week, from traveling, working and being on the go. I thought getting a deep issue massage would be a great way to end the week. I choose this place base on the reviews, but also with the impression I was dealing with experience masseuse.I mean that’s what you would expect for $110! I took the time to explain to Vincent my problem areas and that I wanted to mostly focus on my shoulders, shoulders blades and upper body for the 60 mins. I paid for a deep issue and mostly got a Swedish massage. After the first 15- 20 mins, I had to ask if he would actually go deep into my problem areas. At one point I had to physically point him to my spots while getting the massage. I was told to push my shoulders towards him to help him maneuver. He even mentioned he wasn't experienced enough to help me with my issues. Hands down the worst massage I've ever gotten. I WON'T recommend this place especially for this price! After my massage, I was so disappointed, I actually left angry and felt ripped off. I had planned to call the manger because this was unacceptable and I wanted my refund. Before I've gotten the chance to speak to anyone I get a text offer 25% off my next service. Why in the world would I ever consider going back there and to pay some more! I tried calling back and got a text that they handle customer service through text messages. Apparently they're close on the weekends, so I'm hoping to speak to the manager about my horrible experience in order to get my money back. They should really take the time to train their employees. I should have just gone to a chain place at least they have...

I've been on the lookout for a new massage place as I was disappointed with alot of the big chains around town. I finally scheduled a deep tissue massage with Olive for the first time today. Holy cow! She really gets in deep and hard in your muscles - if you're looking for someone to really give you a proper deep tissue, look no further. Although somewhat painful during (hurts so good) - I feel so relaxed and my muscles feel great afterwards. I scheduled my next appointment and even scheduled one for my husband. This will be my only massage place I visit in the future. Olive is very thorough and I enjoy the different herbal treatments she provides....

Highly Highly Recommend!! Olive is PHENOMENAL! I had a 2 hour Thai massage with Olive today. One of the best experiences of my life! I struggle from constant chronic pain due to the demands of my business. Olive is extremely educated & knowledgeable about the body, reflexology, meridian points in the body,trigger points, etc... She explains what she is doing and what she is seeing in your body. She's an amazing and a wonderful person who really really cares about you feeling free of pain in your body!! I have found my masseuse for life! Thank...