Victoria Granite Works — Attraction in Cicero

Gorgeous granite, don't get me wrong but horrible customer service. Counters were supposed to be delivered on a Friday, no one showed up. So I called them and asked what's going on and a woman told me that there wasn't enough people to deliver the countertop. Okay, that's fine I let it go. But now today, they are supposed to deliver it and I just called, the woman told me wait until later this afternoon because one guy hasn't came in yet. Tell me, what kind of business are you running where your employees just don't need to come in to work? Especially when something has already been paid for. That should make it a top priority. We have been waiting for this countertop for months so we can finally finish our kitchen and it just keeps getting put off....

The old lady in the office doesn't know how to treat a customer, she has cero education, cero professional ethic, but she has a great bad humor, she is just a trash of person. Just HORRIBLE HORRIBLE!!!! I just don't recomend this place. Eventhoug they did a good job I don't recomend it just because...

Biggest liars and scammers. Asked for a quote to cover a desk in quartz. Seems the lady who takes orders does not understand, she took my order gave me a price and i paid. 4 weeks later they come to install they did a quarter of a desk and said if i want for them to finish i need to pay...