Sunrise Recreation and Park District — Attraction in Citrus Heights

No professionalism and severe lack of communication. My 4 year old was bullied in one of their programs, one employee stated to me a couple of things that made me more concerned on a day her boss wasnt working. The program instructor wanted to communicate with me so I did via email. One response was all I got, because my child was bullied by a few kids and I am a concerned parent who explained what happened in that email, the instructor got all up and offensive so asked for backup to attend the last class. When i didn't receive a follow up call the morning after class like I was promised I called in myself and talked to the employee mentioned aboves boss (the one who was off the day I called to report what was going on) who claimed his employee who told me a couple of troubling things did not say those things (basically calling me a liar) and sunrise parks and rec stand behind their employees and instructors. So let me get this straight, my 4 year old got bullied quite a few times in a program, as a concerned parent I express concern, the employees only protect and have their employee and instructors back and the parent only repeats to a supervisor what one of their employees stated and it's emplied im a liar? WOW. Also the head of the office stated to me he would contact the instructor to reach out to me. I have yet to hear from her. So again, and as said in other reviews there is a lack of professionalism and communication, they will take your money, set no rules beforehand, only watch out for their employees, and not communicate very well AT ALL with you when there is a serious incident. I would rather go elsewhere/travel out more/and pay more then to EVER put my child through one of their...

One star for how this company manages one specific park in Citrus Heights. Shadowood Park of of Parkoaks is a mini bike and motocross heaven. SPRD is aware of the issue and in the past had a private security firm, Vanguard", tasked to park security. Now they have zero security and don't respond to calls. You get a message that says, "We will return your call in the order it was received". Over a week later, still no response on if SPRD is going to fix the access so that families and other walkers are safe from grown men and kids riding motorcycles through the park at speeds that could kill someone in a collision. Both the City of Citrus Heights and the Citrus Heights Police Department say since the parks are private property, they have no jurisdiction. In the meanwhile, it is almost a daily occurrence that motorcycles can be seen and heard blasting through the park, making donuts, and having races with impunity. Should anyone ever get injured because SPRD can't secure the limited access, let this be a record they have been notified to this behavior and...

Being a coach for this organization for the last 5 years. Program needs a lot of improvement. Communication is almost impossible and coordinating facilities so that teams have adequate time for practice is pretty bad as well. Basketball score keeper (guy on wheelchair) consistently messes up the score and when called out on it, refuses to admit he messed up. That has cost a few teams I’ve seen lose some games. Gym is always dusty. Please do better for the kids.

On the other hand, their preschool is amazing! My kids have gone there and we’ve had a good experience with...