On the busy street of Central Ave. This place is always packed. I would assume normally they do a pretty decent job if the wait can be about an hour or 2. I have had work done by different nail techs there which are pretty decent.

This specific visit I got there at 2pm and had work at 5pm. I thought this would have been enough time. I waited over an hour because once it was finally my turn they took someone who only came in to get her nail fixed, she only waited about 20 minutes. This means I had to wait longer and I would also get a different nail tech.

When it was finally my turn, I got paired with the nail tech I dreaded the most there. I have never had work done by him but I come here regularly enough (only because I have yet to find a place I absolutely love) to know that he will probably do an awful job. He talks too much for my liking, tries too hard to be funny and fit in with their main clientele, he's just never completely focused and seems like a joke to me. I honestly would have waited for the next nail tech if I didn't have to be at work in an hour and a half.

My only other option was to surrender the time I had just waited and walk out but I gave him a shot. I wish I would have listened to my gut and walked out. I have attached pictures of his work and what my natural nails looked like after I soaked them off that same day.

After waiting X amount of time and getting a horrible set done, I was also late to work. (I guess that's more my fault than theirs?) I thought I had allotted more than enough time but maybe if he didn't stop to look at his coworkers while he talked, actually focused or learned the art of multi-tasking I would have made it on time. I was about 8 minutes late.

When I finally made it to work I realized I forgot my work shoes and was sent home to get them. I stopped at the nail place to soak them off, because I couldn't stop crying on my way to work. That was a red flag for me because I barely ever cry about small things, but the job was just acceptable and there was absolutely no way I was going to wait 2 weeks to get another set.

When I got there I simply said, ‘please I just need these off. Can I have a soak?’ The tech who prepared my soak was the only tech who asked me what was wrong. No one seemed to care. Which was what made me decide to never come back here again. No one offered to do a new set, no one offered me a new day to come in to fix them, no one offered to give me a full refund or even a partial refund.

I paid $33 dollars for that set. I understand the concept, you get what you pay for but I have never had trouble getting a decent set at a nail salon of my choice for $30-$35 dollars.

They didn't charge me for the soak, because I think it was obvious that no one wants their nails to look like that.

I'm not gonna tell you to stay away from here because they have decent techs, Jenny and Tina are normally who I go to, Kandi (who did my soak) is a good bet too. And Sam (who is male) has impressed me with a beautiful mani/pedi before. What I WILL tell you is this is the risk you are taking if something does go wrong, don't expect them to care about you whether you make a scene or you don't.

Working part-time as a server, I don't believe in making a scene to get what you want. I don't think you need to throw a tantrum to be heard. It is sad that that is what some people are used to and learned that works. I will just never step foot in this nail salon unless I absolutely have to and even then I will go in at 10am when they open to guarantee I have the time and tech I prefer.