I am going to give this a two star and both of those stars would go to the massage therapist. He was absolutely amazing I don’t remember the gentleman‘s name but he had a French accent I believe and was absolutely wonderful. The mineral water itself was a wonderful experience as well and I definitely enjoyed it; however, there was so much lacking in this experience. The ambience absolutely did not exist here. I would say 3/4 of what I was looking for is atmosphere! The relaxation room was lacking in so many ways. It was not dim lighting it was very bright and invasive. The furniture was very dated and seemed more like patio furniture than something that should be in a relaxation room. The fireplace looks like a $59 Walmart special, the waterfall was broken And tea and water were served out of paper cups. I had only one service which was a massage along with my mineral bath soak for myself and my husband and we paid well over $300. When a person spends that kind of money they at least expect their moneys worth. As I said the mineral bath itself was wonderful but the tub you soak in was nothing to speak of... although I had a nice massage I would have to say I would never choose to go back here again. Perhaps under new ownership after the place has had a complete makeover but absolutely not under the current accommodations . When I relayed my experience and the fact that it was my birthday and that I was hoping for much more I basically got a pat on the back - the typical “sorry to hear that”....The girls at the counter agreed that there was much lacking and that they were hoping for a makeover or a facelift on the relaxation room. It was at that time they relayed to me that just this morning the waterfall broke! When I called to make reservations i had asked specific questions about ambience and waterfall and dim lighting and nice music in the background and they assured me this was the place for that! If you’re looking for a very old, asylum feeling and cold... this is definitely the place to go. If you’re looking for a warm cozy and romantic… Keep searching !!!