FREEDOM POINT REVIEW: The venue is beautiful and for a GREAT price. However, my point of contact for the day was Lacey, and it was Lacey's first day...no big deal BUT Lacey has VERY POOR customer service skills. She was supposed to transport guests from the parking lot to the ceremony due to the rain and due to it being a long walk from the parking lot to the ceremony. She did not transport a single guest. As a result, our elderly guests parked up on the sidewalk so people could assist them down to the ceremony. Lacey decided to call the police and have all of our guests who were parked on the sidewalk (10 guests- including vendors who were transporting food and sound system equipment) ticketed during our ceremony, instead of asking guests to move their cars after the elders were walked down. However, the parking on the sidewalk could have been avoided if she was providing transportation as she was supposed to. After the ceremony guests moved their vehicles and were VERY upset about the tickets. At the end of the reception our bridal party and family helped clean up, but Lacey was requesting that we sweep and mop the entire venue including bathrooms. This was never apart of the agreement. We were to leave the venue in the condition that we found it- not clean it from top to bottom. She also told my husband, and I quote "I can turn up on you if I need to." She also proceeded to tell him she was finished talking to him and walked off mid conversation after he requested pictures of how the venue looked before we came in to set up (she was taking pictures as we were cleaning, so we figured she would have pictures of the event from the night before). He just wanted to ensure we were leaving the building how we found it and not doing extra clean up. Once we were out of the venue a clean up crew came in, but we aren't sure what was left to clean since our bridal party cleaned the venue from top to bottom. I spoke with Bethany via email and was told our deposit would be forfeited because Lacey reported alcohol being served after the bartender left and damage to the sidewalk. Neither were true accusations. Our bartender left an hour early due to only 3 bottles of wine being left and guests were preparing to leave. As he was leaving the remaining bottles of wine were placed in our vehicle. I also found the accusation about sidewalk damage hard to believe due to the fact that we weren't he first wedding at the venue and I'm sure other vehicles have driven up the sidewalk (you are allowed two cars that can remain up there as long as they are in the two designated spots). My husband drove all the way from Nashville to Clarksville to talk to Robert (owner) and he reiterated that our deposit would be forfeited. My husband proceeded to ask for proof that alcohol was served after the bartender left because Lacey would surely have taken pictures to prove her point and he also requested pictures of the sidewalk damage. Robert couldn't provide either. My husband advised him that we would contact our lawyer and he also mentioned Lacey's rude behavior, which was swept under the rug. We ended up getting half of our deposit back and he waived all of the parking tickets. The venue is beautiful and for a great price, but I strongly advise if you choose this venue to request another point of contact for the day of your event if Lacey is assigned to you. She almost ruined my day with her...
Read moreI went to take my dog to the Bark Park, when I got there the gate was locked. I didn't understand why the signs On the gates didn't explain why. Finally I saw the the sign away from the gates that said you need to have your dog registered with the city. So i call the city number on the sign and talked to a lady who said you had to register them to be sure they were fixed spaded or neutered and had all their shots. And she said they Guaranteed all the above. By the way it cost 10 dollars. How are they going to take my 10 dollars and guarantee me someone don't take a undocumented dog they just got into the BarkPark that doesn't have it's shots or been fixed. When I was there talking to the person I didn't see anybody from the city or parks and recreation Department checking peoples dogs for validation as they entered. SO WERE IS THE GUARANTEE? Or is this just another way to get MONEY out of the pockets of the people...
Read moreOn a whim my hubby and I decided to stop and have some drinks and appetizers. We couldn't choose only two so we had three. Our favorite was the BBQ Nachos... They were Amazeballs!! The pulled pork was soft and tasty... Just an all around great dish! Next fav was the spinach artichoke dip... It was tasty though a little thick and it hardened quickly. The beer cheese and pretzels were just ok... The beer cheese is very thin... Almost a broth consistency... So putting it on the corn chips that also came with the pretzels wasn't really happening. The pretzels were tasty and soaked up the cheese but there were only three of them. I drank a Caribbean Crush for a drink and it was excellent!! Out server, Dalton, was also the bartender as we sat in the bar to get a booth. He was very good and checked with us frequently to make sure we didn't need anything. Overall a nice way to spend a muggy...
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