Watts Brothers Tractor and Implement — Attraction in Columbia

I called for a part on an older tractor. They were super busy so the wait was pretty long, understandably. The parts lady looked. She tried really hard. The part is discontinued with no after market availability. Eventually we gave up. However, she called me back and had located the part. After we hung up, she continued without my asking. That is much appreciated...

The service department was FANTASTIC!! The lady who works in service went above and beyond to get my issue covered under warranty. She even called to let me know that I had not brought all the parts. It was fixed in a timely manner; I could not be happier with my experience. Thank you for being a business who is trustworthy and stands by their product. ...

This place is a nightmare to deal with!! Service department could care less!! Worst customer service EVER!!! Thank goodness it was only a headlight that just fell out. And we fought about warranty.... it wasn’t even 3 months old and tractor had only been in yard not even a pasture yet!! Run! Don’t walk away from...