I REALLY hope the Board of Directors of IRT looks at the reviews of their properties as well as current and potential investors. As for prospective home buyers be weary. In my opinion there are some PROS when living at Kensington Commons, the apartments provide a nice living space with a large kitchen, living room, and nice size bathrooms. The community lot has a pool on site as well as a fitness area in the leasing office. CONS: I previously lived at Kensington Commons prior to the management change and I can say I preferred the old management over this new one. There are areas of opportunity that NEED to be addressed if they wish to retain and entice new occupants. For one the leasing office needs restructured. The leasing office personnel are far from personable, friendly, or efficient. You can enter a service request or raise a concern and while they say they are going to get the matter resolved within 24-48 hours here I am waiting 3 weeks for the windows of my apartment to be addressed. When the maintenance team does get around to resolving your matter it is typically a temporary fix as I have been reporting the problem with rain seeping through my windows into my apartment since I first moved in. The entire window needs replaced at this point but it doesn't seem the complex cares to provide me with a permanent solution. I can't prop the window open either because it doesn't lock into place and proceeds to slam shut. Needless to say the vast majority of the apartments being occupied are outdated. In addition, there is a sewage problem that maintenance has made us aware of resulting in your sinks smelling terrible when running water and the drains clog often. The rent is OVER PRICED for an outdated space, there is NO guaranteed parking even with the new parking policy in place. With the new visitor spots in place being far and few it makes it hard to have company over without fearing their cars won't be towed. In addition, a parking sticker is provided to each leaseholder where in my case I am the primary leaseholder and my children are underage so I rcvd only 1 parking sticker while a family with licensed drivers may have rcvd 4 stickers giving them access to 4 parking spots making it hard to find parking outside of your own home. I have been forced to buy a garage bc of this which is an additional $75 making my rent over $1,000 a month and is a nice distance from my home making it an inconvenience when toting TWO small children. All in all I want out of my lease and cannot wait until this agreement is terminated so that I can go pay $1,000 for a LUXURY apartment with a leasing office that knows how to effectively communicate.