Cruise Terminal #10 — Attraction in Cape Canaveral

My wife and I recently experienced a fantastic 4-day cruise with Norwegian Epic, and it exceeded every expectation! Being our first cruise, we did everything online before we went. we were a bit unsure of what to expect, but from the moment we boarded, everything was smooth and welcoming.

The Norwegian Epic staff are truly incredible—some of the kindest, most professional people you could meet. They went above and beyond to ensure everything ran seamlessly and that we felt comfortable and entertained the entire time. There was a massive variety of activities to enjoy onboard, making it impossible to get bored. Whether you’re looking for stand-up comedy shows, places to drink and dance, or fun under the sun with hot tubs, you’ll find it all and more.

The first night was a bit windy, so we felt the motion a little, but we’d brought motion-sickness pills and only needed them the first night. After that, the weather was calm, and we felt great for the rest of the trip.

The food was another highlight of our trip! Norwegian Epic offers an impressive range of dining options with plenty of complementary choices, as well as premium options if you want something special. For health-conscious people, there were fresh salads, sugar-free choices, and a constantly rotating menu every few hours. With so many new options to try, everyone’s tastes are covered.

We also had two stops on the islands, each offering beautiful scenery and a unique experience. A little tip: if you’re exploring the islands, ask locals for recommendations or check reviews ahead of time to find the best spots—taxi prices can add up, but locals can guide you to some hidden gems.

A quick heads-up for those driving: parking at Terminal 10 costs around $17-$20 per day, and when we returned, the elevator in the parking garage wasn’t working, so we had to climb to the 6th floor to get to our car. But these small things didn’t take away from the amazing experience.

In short, this was an unforgettable adventure! We’re already looking forward to another trip with Norwegian Epic. The top-notch service, variety of dining, endless entertainment options, and breathtaking views make it a must-try for anyone looking to...

This review addresses the behavior of a parking garage staff member at Terminal 10, not those on board the MSC Cruise. My wife and I are 100% disabled veterans who have enjoyed multiple MSC cruises. We recently paid over $7,000 for family members to join us in the Yacht Club. During our previous visits, we've always been directed by staff members to push the "help" button at the gate to have our parking fee waived due to our disability plates.

However, on May 4th at 10:19 am, we encountered a rude staff member--a woman in a yellow vest. When we pressed the button, she asked, "What's going on over here?" After I explained our situation, she responded with an attitude, saying, "You saw me! I could have helped you!"

Despite my attempts to clarify that this was our usual process, she continued to emphasize that I had "jumped the gun" and couldn't cancel the help request. When the help desk started speaker, she said, "I know what you're going to say. This customer jumped the gun." She kept blaming me and made it a point to let me know. After the issue was resolved, her insincere comment of "Enjoy your cruise" left my family upset. My family even asked, "Is this how MSC treats disabled veterans?" I had to say that we had never been treated this poorly before.

Update: Unfortunately, we encountered her again upon our return from the cruise on May 08 at 7:45 am. We were trying to determine how to exit because we saw both the exit sign and the drop-off area. We rolled down the window and asked, "Is this the way to the exit?" She paused, smiled sarcastically, and replied, "Well, clearly this is the exit!" This staff member does not belong in a customer-facing role and should be fired. She clearly dislikes her job and tends to take it out on customers. It felt as though she had a personal issue with me from day one.

Both encounters with her were recorded on my dash camera and I will be letting her supervisor know how we...

Hundreds of cars were literally trapped for over 2 hours from the 3rd to 5th floor of the garage after we returned from our cruise on Sunday. There is no phone number posted in the parking garage, all the phone numbers available online for the Port authority said they were closed on Sundays and the security and police officers on duty did nothing to help until there was almost a riot! Numerous people from our floor walked down and talked to the officers face to face stating that we had not moved an inch in HOURS and we needed help. Then lots of people just started laying on their horns. This was one of the worst experiences ever in any parking garage. If you are taking a flight after Cruise never take a chance parking here! Additionally since we took the stairwell down the ground level It was very apparent that people are living in the stairwells. They were littered with debris, wreaked of urine and there was garbage everywhere. Considering how much they charge to park in this parking lot I think it was appalling not only the conditions but the lack of help we all received. I should also mention only one elevator was in service and it was barely functional as well so there are definitely some maintenance issues going on here. When they finally cleared up the issue and got the cars off of our floors We passed a Port authority truck with the employee just hanging out next to his truck enjoying the view from the...