The staff and accommodations are exceptional. It is less than five minutes from Emory University Hospital system, with convenient shuttle service if you should need it. I would also like to express my sincerest thanks to everyone with this review... This was not a leisure stay, it was specific ...to be near my sister at Emory Heart and Valve Hospital during one of the most difficult times my family has had to experience.Their professionalism, their knowledge to help us navigate the area, and their genuine compassion, truly helped us get through this time. Ebone, and all the front desk staff, were extremely knowledgeable and more-than-diligent in their efforts to ensure that we were able to change our room accommodations to include my elderly parents (last minute) with the least amount of stress. Daphne, the manager on duty, also made time for us. She was empathetic, assuring us that she personally amended several initial reservation charge mistakes. If you book at this hotel, you will also have the unique benefit of Mr. Watson to help you with the specifics of your amenities, shuttle accommodations, directions to wherever you must go in or outside the hotel---you-name-it. Daron, who provided shuttle service to and from the hospital for my parents on one occasion did so with a kindness and care that we are extremely thankful for. Every one in the dining room (a beautiful and peaceful place to eat) took the time to converse with us, laugh with us and made us feel at ease with their kindness and graciousness. Dining in the "Club room" was also a blessing as we met Brandy, miss Wanda Alanna and Mr. D'Souza. They also provided us with exceptional service, patiently helped us chose from the menu and made our evening less anxious....less sad. Brandy for your hugs and heartfelt words.... thank you from my heart. Our room was spacious, clean, smelled wonderful, and had everything we needed, with comfortable beds and a perfect-sized bathroom. If you are staying in this area, please consider this facility as it and it's staff are a win-win- and MORE. The Mash Family, Illinois