St. Augustine Premium Outlets — Attraction in Saint Augustine

How is it legal for a mall this size to only have two working restrooms? Yesterday we went for a visit, and my wife needed to use the restroom. She has UC and it is important for her to be able to go to a restroom quickly. Never mind how long it took to find a restroom, when we finally did, there was a gentleman cleaning the women's restroom, so it had to be closed. (Wouldn't it make sense for the mall to hire a woman to clean, and when she cleaned the restroom it wouldn't have to be closed?) There was a long line of ladies waiting, and I saw at least one of them just go in the men's room because they couldn't wait any longer. My wife tried to go the Asics store next door, and she told the girl on duty the situation, and she said she would call the manager, and she never allowed her to use the restroom that was for employees (Thanks for nothing Asics!) When we finally went back to the public restrooms, the line was even longer, and I explained to the gentleman cleaning my wife needed to use the restroom, and he finally moved out of the way (with some encouragement from me). What a nightmare! I ask again, how is it LEGAL for stores to have customers, and not have restrooms? How is it legal for a restaurant not to have a restroom? I just don't get it, and here's the deal, the prices at this place are higher than you can find on Amazon. Just buy it there, save money, and have it delivered to your house. Thanks for a great Saturday Afternoon St. Augustine Premium Outlets. I am going to pursue...

This outlet is just mediocre, dated and overall blah... The one store that I always look forward to is the Cosmetic Company Outlet. And the one day that I make the thirty minute drive out there, the store only was accepting cash for payment. Disappointing, but it's an isolated incident, but too bad because i really wanted to buy two things in there. The outlet itself is just not that great. The foodcourt is so tiny and has like 4 selections to eat from. And the selections were nasty looking expect for the pizza place, I guess. It's unbelievable how small the food court is given how big the mall is by comparison. As others have said, the prices are not really outlet prices. Sure, you can find some good deals, but I didn't find the pricing to be "good outlet deals". This outlet definitely has that middle class / suburbian feel to it; not high end at all like the outlet in Seattle or Palm Springs or Las Vegas that I've been to. Super disappointed but I guess this mall caters to lts nearby clientele... just an average, basic outlet mall. Wouldn't recommend if you like high end selections & shopping. I'd give this outlet a grade of C - or D + . The only saving grace was my husband loved the LUCKY brand store and the two women working in the store were outstanding and friendly and my husband found some nice summer...

Stay Away people of color! We walked into the store that day, full of excitement—especially my granddaughter, who was visiting from Georgia and couldn’t wait to pick out the perfect gift for her grandfather. But as soon as we stepped inside, it was as if we were invisible. No one greeted us, not even a glance in our direction. We wandered the aisles, hoping for some acknowledgment, but the staff seemed to look right through us. Then, another customer entered. Instantly, the staff lit up—smiling, offering help, and making them feel welcome. My granddaughter’s joy faded. The anticipation she’d felt just moments before was replaced by confusion and disappointment.

Later, at the dinner table on Father’s Day, she turned to her grandfather with a heavy question. She asked how she should handle situations where people make assumptions based on color or appearance, especially since she’s about to start at Duke University. She wanted to know how to carry herself with dignity in places where she might not always be seen or valued, and how to respond when the world doesn’t offer her the same warmth it so easily gives to others. Her question was more than about a shopping trip—it was about learning to navigate a world where, too often, belonging is not a given, but something you have...