None of the employees are friendly. They act so superior to the customers, people who are paying their salaries by keeping the store open. If someone comes in wanting to purchase some items but not really sure what they need, the holier than thou attitudes of the employees probably fills them full of uncertainty and they don't spend as much as they had planned. Just my personal feelings. I don't know. I'm usually high when I go there so I mess with them, trying to get some kind of response. They just keep the stick in their ass though. If you're reading this review, you can buy anything they have cheaper on Amazon or Ebay. Newegg.com has got a great selection too. Some things cost a little more, but, some things cost less. Plus, Staples at La Cantera has amazing sales people. I'm sure one of those places will have what you need, and they are friendly. Like they appreciate your business. Update: One employee, Joseph, has changed my attitude about this place. The one located on the I 35 frontage road is where he works. It has been awhile, so I hope he's still there, and he doesn't know me from Adam I'm sure, but he doesn't talk down to you, he seems super friendly, but also kind of shy, and he knows his stuff. Was eager to get into the root of my problems, had solutions and at the end of the sales experience had opened up and was offering words of encouragement. When I went back in a few days later to grab something I had forgotten he saw me when I walked in the door and made it a point to acknowledge me and though he was assisting someone else he let the other staff know that I was his customer and he intended to finish up what he was doing and be the one who helped me out. Dude you saved the review for this whole place. 3 and a half stars. Oh, screw it, 4 stars!