Tel-Ford Services — Attraction in Dearborn Heights

Honest, Reliable, and Fair – The Best Auto Shop in Town!

A few months ago, I was referred to Telford Service Repair (Moe & his team) after my Ford Explorer continued having issues even after visiting a dealership. From the start, Moe stood out—he educated me without pushing unnecessary services and gave me a straight diagnosis: I needed a new engine. His transparency and professionalism were refreshing.

Fast forward, I bought a new truck, and once again, Moe and his team delivered exceptional service. Even when Moe stepped out, his crew handled my brake service efficiently, ensuring I was back on the road quickly. Unlike another local shop in Redford, MI, that used cheap parts and forced me to return, Moe got it right the first time—quality work at a fair price.

I also want to thank him for helping my mother with her Ford Taurus. Some shops take advantage of women, but not Moe. He accurately diagnosed her U-joint issue, fixed it without upselling, and charged a reasonable price.

We need more honest, trustworthy shops like this! If you're tired of being overcharged or given the runaround, go to Telford Service Repair. Moe and his team are dependable, skilled, and genuinely care about their customers. I’ll always recommend them and will be a loyal customer for years to come.

Thank you, Moe...

I recently had my vehicle in at Tel-Ford for what ended up being just a weak battery that needed replaced. I was relieved since I fully prepared for it to be the starter or alternator. They were reassuring from the beginning and never tried to up-sell me. I was intimidated at the thought of researching and deciding on a local repair shop, but eventually necessity mandated a quick decision and I believe I've made the right one! They called to let me know when the tow truck driver had dropped off my vehicle and it was ready in a timely manner. I wasn't able to pick it up that day though and they had no issue letting me leave it there over the weekend. They even said if I called to let them know I'm on my way, they would get the car started and have it warmed up for me (a welcome treat in cold Michigan winter!). The service techs were very friendly and seemed trustworthy. Due to Covid everything was done over the phone up until I picked up my car. They said they are trying to make arrangements to meet customer requests and concerns due to the pandemic, which is something I really appreciate and will keep me coming back in the future too. Of course I hope to have as few vehicle issues as possible, but I won't hesitate to return to Tel-Ford if...

The technicians at this location do good work at decent prices. They are paired with NAPA automotive parts so in that you know what to expect. Their service is also timely unless you drop your vehicle off later in the day or on Saturday. Service speed also depends on the extent of your repair. As far as the "mechanic recommendations" that make you feel like your car will split in two if not done, these people will be honest with what they think you need. The best advice necessary to stay away from costly repairs is to do routine maintenance and increase your...