Micro Computers — Attraction in Dearborn

I've seen advertisements from this business in times past so I decided to do business with them, I took my computer console in because the disc drawer was not opening and I inquired about them repairing it. I also wanted them to install an anti virus software that I had purchased on line. To make a long story short, they told me up front that they didn't provide that service. No problem, so the computer technician took the console to examine it to see what the problem was, While he was doing so, I proceeded to browse their products after a few minutes the technician came to me and said come let me show you your computer. I thought that he was going to either show me that he'd gotten the drawer/ compartment open or tell me what he had to do to fix it and give me a price. Instead he had the console hooked up to a monitor and the monitor had a blank screen, he then proceeded to ask me did I know why the screen was blank. Much to my dismay this was absolutely absurd, as there was display on my screen just before I unplugged it to take it in. So I asked him to unplug the console and give it to me and that when I went home that I would plug it back up and see if there was a display on the monitor if not then it would be time to replace it. I thanked them and I left. Lo and behold when I returned home and plugged everything back up there was nothing wrong with the display on the screen of my monitor. In other words the Technician was trying to scam this 69 yr.old African American woman. shame,...

I've been here a few times and have dealt with them indirectly as well. some small businesses and mosques trust these people to provide them with computers but each and every time I look at the spec sheet, they are marked up much higher than what they should cost. Processors that are very outdated with technology that is also very outdated. many of the SFF computers and laptops they sell are old tech which if you are buying for a small business, will not last more than a year. I can understand when non profits and small businesses have a small IT budget, I've dealt with this a lot in my career. However, what this business does is immoral. They use your lack of IT knowledge to sell you inefficient hardware that is over 10 years old at this point in some cases. I'm tired of seeing clients being taken advantage of by businesses like this and giving IT a bad name. please be aware that you are overpaying for their hardware at this location. I can't stop anyone from purchasing anything here but it is my moral obligation to inform potential victims. I am tired of coming to job sites with customers and seeing the same old story where they were promised performance and met with disappointment and in almost every case, it was from this store. I cannot speak for their mobile support as I've not dealt with them, they could be better on that end but strictly from end devices such as PCs, laptops, AIOs, and monitors, I would...

Peace be upon everyone,

I want to share this story situation with everyone so everyone could benefit from this rightly.

My MacBook Pro had an internal screen crack, so I went to this store to have the screen replaced. The screen was very expensive, but I was told it was an original Apple screen. It was changed, and everything seemed fine. A couple of months later—I don't remember the specific time frame but it was not too long away—the screen cracked internally, which was shocking. I went back to the shop to see if there was an active warranty to get it replaced, but I was told the warranty had ended and it was too late, couldn't be done. I was very unhappy with the situation, especially since the money I paid for the screen replacement could have bought me another nicer more reliable all around good laptop.

So, I went to another shop that a family member had used to replace two laptop screens. When they saw my MacBook, they said the screen needed to be replaced. When they had opened it up, they also informed me that the screen I had paid so much for, which was supposed to be an original Apple screen, was not. This was a shock because this is untruthfulness and cheating.

Therefore, I advise everyone to only purchase reliable overall good from all aspect products and deal only with truthful and honest people.

I hope for true success to everyone on the...