The Delafield Hotel — Attraction in Delafield

If you want to have the perfect wedding and WOW your guests, do not hesitate to book the Delafield Hotel. It was by far the best decision my now Husband and I made when planning our big day. We chose them for three reasons; (1) the hotel is absolutely beautiful; (2) they offer the most delicious food you’ll ever taste at a wedding, and (3) they have exceptional staff and service. They went above and beyond to make sure our wedding was truly perfect. The wedding coordinator Kim, assisted us during our planning, and helped execute all of the prepared details on our wedding day. Throughout our entire planning process, she was easily accessible through e-mail to answer any of our questions. Prior to the wedding she had gone through a checklist of items that we needed to bring for decorations and all the small detailed items we needed to make our wedding day exceptional. If anyone wins the award for being organized and on top of the ball, it’s Kim! She even helped us design our cake and had a great understanding of what the pastry chef was capable of creating for our cake design and cupcakes. We received so many compliments on our decadent cupcakes and cake, even from people who normally don’t like to eat those types of desserts were impressed with the wonderful flavor. For our ceremony, we had quite the elaborate setup of 250 cylinder vases filled with water and floating candles on both sides of the aisle, along with white chiffon fabric draped along the aisle chairs. It was Kim and her team that took on the challenge to setup our aisle and fill each vase with water and light the candles. They made sure to account for safety measures and placed the vases far enough from the chairs to avoid having a guest accidently knock one over with their foot. Once they lit all the candles, the room became a magical place filled with warm glowing light. All of our guests were in awe with how beautiful the aisle looked. We have the Delafield Hotel staff to thank for how perfect our ceremony was. Not to mention the amount of time it took to setup all those vases, only to have to tear it all down to transform the room for our reception, in an hour and a half! They were able to do this successfully during our cocktail hour which was held in a separate room, how impressive is that! The staff made a huge impression on our guest during the reception with their exceptional table service. It was like a well conducted orchestra. When our wedding coordinator Kim, gave a signal to the staff they all put our salad plates down at the same time at our head table. We were all blown away! They also brought the dinner plates to our guests within a record time. The food was hot and so delectable. Our guests were impressed. It was extremely important to us that we had the best food at our wedding, it was the second highest priority on our list. Kim had explained to us how they are known for serving high quality food at an exceptionally quick rate. Basically, from the time the food is done cooking, it goes straight to the guest, rather than sitting under a warmer. During our tasting, we were blown away at how mouthwatering the steak and chicken dishes were, it was nothing we’ve ever tasted at the handful of weddings we’ve been to. It was like dinning at a high-class restaurant and it translated the same on our wedding night. All of our guests kept raving about their meals as well as the late-night food station we had, which consisted of pizza and truffle fries with aioli. Yum! To conclude, I would rate the Delafield Hotel 10 out of 5 stars for overall venue, food and service. Absolutely exceptional! I now understand why they are a Four Diamond luxury hotel. They made our wedding a dream come true, and gave us our happily ever after as husband and wife. Thank you...

The room was fantastic, but the service was non-existent. We checked in on new years day. It is extremely understandable that they would be understaffed. However, we were one of only 2 couples in the hotel and our room was not available at 3p. That's a very long time from the checkout time of 11 am, so even if there were fewer staff members, there was 4 hours to get our room together. It's not like the hotel had 15 parties waiting. The other couple's room was also not ready. We were asked for our numbers and told we would get a message when it was ready. By 330p, we asked to leave our bags and the desk clerk decided to check if our room was ready and it turned out that it was. No one had called or messaged us prior. We stayed for 2 days and the entire time we were there there was either no one at the desk and no one bothered to say hello or ask us how our stay was or if we needed anything. The included breakfast at the hotel was a basic coffee machine and oranges. I saw some instant oatmeal on the tray once, that was it. I'm not exaggerating either. A pro is that we did receive a $10 voucher to use at the company owned coffee shop not too far from the hotel, but that place is expensive and $10 does not even get you two cups of coffee. So it's a bit of a kind as well. The last negative, and I very much understand that this is a personal thing, is that my wife and I both felt that the smell of cologne throughout the entire hotel was overwhelming. It was almost sickening. Thankfully, there was no trace in the room.

On the plus side, the room itself it's quite nice. It is much larger than the average hotel room. There's plenty of room to walk around and the decor is nice. It almost seems like there's too much room in the standard room as there is no sitting area other than a desk and chair. That's not a complaint, just an observation. A huge plus was the bathroom. There is a large whirlpool tub and a massive walk-in shower. The shower has an oversized rain shower head, three vertical wall sprayers, and a handheld sprayer. You can turn on multiple combinations of two, which feels amazing. I don't think I could do that on a daily basis as the water usage seems insane and I would feel so guilty, but for a treat, it was really nice. You get a Keurig style coffee pot in the room with Starbucks pods, and that's nice for a coffee drinker such as myself. The hotel also owns a boutique, and very nice looking, Fitness Center next door. You get a voucher to use that as well. We walked in, but did not participate in any activities. However, compared to your average hotel gym, it's not even close. It was a very nice establishment. We did not use the ID bar and Restaurant inside the hotel because the menu just was not to our liking. There was not much of an entree selection, but rather shared plates. We decided to go to a nicer restaurant only a few minutes walking away. If the weather is not good and you don't want to go far, I can see how the restaurant in the hotel would be a decent place to go.

Overall, we really liked our room and the hotel is very nice, but the lack of service was a bit of a downer. We would stay again probably but I would be hesitant stay for a long...

This is where you should have your wedding.

I’m not generally the type of person to write online reviews, and when I do, it’s usually not because of a positive experience. That said, I want you to understand that the first Thank You I’m writing after our wedding this past Friday, August 21st, is to the Delafield Hotel by way of this review. Kim, Steve, and the entire event staff executed flawlessly (not hyperbole).

One of our highest priorities for our wedding was to make sure that we took care of our 150 expected guests. As much as it was intended to be a celebration of our relationship, it was equally intended to serve as a thank you to the people who have supported us as a couple. And, while we definitely do not have a limitless budget, we wanted to have great food and an open bar.

We considered over a dozen wedding venues, many of which were downtown. I knew of the Delafield Hotel from its excellent restaurant, I.D. It’s swanky, upscale, and the food is phenomenal. But, for all of those reasons, I also avoided calling the hotel as a first option for our wedding venue. I knew what we had previously spent for dinner there as a couple, and I fully expected it to be beyond our reach. But, after seeing the pricing of the aforementioned venues, and after feeling like we were just another number to those venues, we decided to give the Hotel a call.

It took about ten minutes of meeting with Kim to decide that this is where we wanted to have our wedding. Kim is prompt, organized, and direct, and she does not over- or under-sell her team’s capabilities. She said we could create a custom wedding package that would work for our budget, and we did.

Even after we had to reschedule because of COVID (originally planned for May 30th), Kim and her team let us know our options, and helped us to find a new date this summer that worked with the Hotel and with our other vendors. They even willingly adjusted our minimum down when we had to cut the guest list by two-thirds, to help control the size of the gathering. They proactively put all of the necessary protocols in place, and they called us as soon as any development had the potential to impact the wedding (e.g. the recent mask mandate). In a year where everything has, quite frankly, gone to hell, they made the re-planning process easy.

And this past Friday, Steve and the wait staff executed perfectly. The food was excellent (not just for a wedding), the drinks were strong, and the service was outstanding. They took care of all of the little details the day-of; from setting up our décor to securing our gifts after the reception. They let us and our family focus on our guests, not on turning over the venue for the next wedding. In short, as with everything else in the planning process, they made things easy.

If you’re not already under contract with a venue, or if you are having to reschedule because of COVID, call the Delafield Hotel. It was, hands-down, the best decision we made in planning our wedding. To the team at the Delafield Hotel – thank you for making our wedding day...