Waldeland Jewelry & Gifts — Attraction in Eagan

Highly skilled, amazing customer service, and great prices! I had an engagement ring that I needed to have resized. However, when the ring was originally purchased (from another retailer in another state), I was told because of the invisible setting of diamonds along the sides, it could not be resized. I first went to a chain jewelry store, who quoted me $125 and said they would "stretch" the ring. Then I went to a locally owned store in Eagan, who wanted to charge me $450 (this was to also include rotating the prong setting slightly, as the setting was a little off center and the diamond had a small crack). I went to Waldeland's and the girl at the front counter initially told me that they don't resize invisible settings, but she had Travis come out and speak with me. I could tell immediately they were not trying to make money off me, but wanted what was in my best interest. They were trying to talk me out of it, because the integrity of the ring could be compromised by resizing a ring with an invisible setting. After we talked for about 20 minutes or so (they are very patient and throrough in providing options and information), Travis decided that since I wasn't going up more than a half or full size, he could file it down as a comfort fit. He said he didn't want to change it too much, and we could just go incrementally, because making it smaller again would be very difficult. So, I came back a couple days later, and it fit! He said that if I wanted it bigger, he would not charge me any more. I decided to make it a little bigger. A couple days later, there it was. Beautifully shined, diamands still fully intact. And if I had gone to someone who would have stretched it, or cut it, the 16 diamonds down the sides of the ring would have fallen out at some point. Also, he said that the "crack" in the center diamond shouldn't be touched. Don't touch the prongs, and certainly don't try and move the setting, or we risk the diamond coming loose, and with a crack, that's not so good. So, all in all, it only ended up costing me $50. I've never had personal service like that, and their knowledge was incredible. Don't go anywhere else. My first jeweler broke my diamond when tightening the prongs, and the other two jewelers I almost went to would have ruined the ring, not fully understanding the delicate nature of an invisible setting. Now, I have my ring back, it fits beautifully, and I would recommend Waldeland Jewelry to anyone! And I've never written a review before...I did it just because the service was so stellar. Thanks for letting me wear my beautiful ring again! Can't say enough for the service and honesty of...

So I am getting married in a couple of months, and we have been getting our ducks in a row, and one of the things that hadn't been checked off yet was my ring... We had already gotten Liz her ideal ring a few months back, and it needed to be sized down half of a size... we also had a few other small things that had to be done jewelrywise (engagement ring needed straightening, a couple of watches that needed a new battery).

So I brought all of these things in to this store because we were running errands and I'd called ahead to see if they were open (this is during a quarantine) and they were. We went in and we met Travis, the owner/jeweler, discussed what I wanted in depth... and tbh, my ring actually IS something that is really, really important to me, it is the single piece of jewelry that I am going to be always wearing for the rest of my life.

Travis went out of his way to be helpful with us, getting us the quality of white gold that I wanted and more durable (frankly more valuable, too) stones than I had originally sought while keeping within the budget that we were constrained by. I am not going to tell you precisely what I spent for a bespoke wedding ring, here, but I am INCREDIBLY happy with the result; in the pictures below, it is the white gold band with the three blue-green diamonds.

I never, ever felt like I was being upsold; even the times where we did move up in quality it wasn't at a burden to my wallet, and I am left with a piece of jewelry that I am super proud to wear. It is exactly what I wanted, and there is no way I could have gotten that by looking online. The service was fantastic, the end product is fantastic, and I know where I will go for any future needs. (It's back here. Because it was a great...

This is an amazing, though unassuming, jewelry store! Service for me today was top-notch! So happy.

Waldeland is located in a strip mall on Duckwood. There is great and easy parking directly in front of the store, and reasonable jewelry store hours.

I went to Waldeland because I brought two 1980-vintage Seiko watches in to have the professional jeweler/repairman look at them, and to see if they would still run (yes, I found them in my unheated high school box in the attic!).

Well, the professional jeweler looked at them closely, then as I stood there, he immediately went to work taking each one apart and popping in new batteries and cleaning the inner workings. All along, we chatted about the age of the watches, and how I had managed to find them again.

At the end of his 20 minutes of labor, he charged me just $10 for the batteries! One of the watches still runs perfectly, the second not so much, though the digital part still works. I must have bought the second one when the first one died, but that was 40+ years ago! They are now so "retro" and "80's cool". LOL

I am so appreciative to Waldeland, and the jeweler, who spent a long time to attempt to get them working. Thank you!

Oh and yes, THEY STILL FIT MY WRIST PERFECTLY! ...