Came to this library because I had an important training video call for a new job that I was recently hired to. I had been unemployed for months prior to this so as you can imagine, this was very important for me. I asked a staff member if I could reserve a room and so she said I could use the rare books room. I got myself set up in the room and waited for the call. Minutes later, a woman walked into the room. I did not say anything for some time because I assumed she would only be in there for a short time but after about 20 minutes or so I was about to get on the call so I let her know that I would need privacy believing that since I reserved the room, I would have it for the allotted time. The lady left and got another staff member who came back and said that I do no have the room to myself even if I reserved it. This confused me on so many levels because why would you make a room reservable if it is not even going to be for that persons personal use during the allotted time... I also did not like how they were making it out as if I was the one being rude when I was trying to be as respectful as possible but simply needed the room for something important while this woman was only browsing through yearbooks. I found her to be quite rude because she could have at the very least been considerate enough to understand that I would need some privacy rather than get a staff member who also did not provide me with any kind of alternative. I truly tried my best to be respectful while also being stressed since I had an important call in minutes. I ended up going to the parking lot and going on the call on my phone. The lack of respect or understanding really turned me off as you can imagine not only to the library staff but to the other patrons and how selfish they can be. I hope that the staff will be respectful and accommodating to all of their patrons in the future and not just the ones who bark...
Read moreCareful taxpayers, they will kick you out! Only library I've been in, as an ADULT that has NO eating area.
As a taxpaying citizen in East Hartford, no, I'm not going to eat my food outside where there is NO sitting area.
Yes, they have a sign saying eat your food outside. Like an animal. I've used countless other libraries in other town, colleges and universities that don't feel the need to ban eating. Patrons are adult enough to clean up after themselves. Considering how much they spent on renovations, someone should have been smart enough to think of eating space if they felt it an issue. You can eat at UConn's countless libraries. You can eat in MCC's library. I purposely went to an area FAR away from books and cleaned up after myself, then had someone (whose being paid by taxes from patrons) tell me that the next time they're going to kick me out of the library for the whole...
Read moreI’m very impressed with this library has so much to offer it is community focused, and resource oriented. The staff are very professional and knowledgeable. They specialize in different fields of programs that the library offers. When you walk in you want to do what you came for, but you can’t help notice how the library is full of artifacts, history, and you end up wandering and exploring the library. As you are Looking at the artifacts and paintings, reading around,and indulging in the atmosphere. This library is a museum at the same time , very unique experience. I learned a lot about the library, Connecticut river valley and historical Connecticut. I encourage all visitors whether out of state or locals to engage with the staff to seek the information and help you are looking for so can accomplish your...
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