Swedish Edmonds Campus Emergency Room — Attraction in Edmonds

I was told by Swedish Mill Creek to come back to the ER if swelling worsened in my leg or other conditions changed, which they did as I had started to accumulate fluid in my leg, too. The doctor, Mr Singh, asked me why I was there and I explained I had chosen not to complete a CT the day prior and was told the above. He told me that he didn’t think I had a DVT and that this was an ER and they could only treat emergencies. So, he’s God and knew from the get-go I didn’t have a blood clot. Anyway, he eventually agreed to D Dimer and CT. The nurse came to place an IV and I informed her that the day prior I was in the ER and the small vein she was trying to access wouldn’t work. She didn’t listen and inserted it anyway. Shocker - it didn’t work. So, she grabbed an ultrasound machine and found a vein that is not visible above the surface and prepared to insert a standard (not a long) IV. I told her that I’ve never had an IV placed in that vein without numbing agent (lidocaine). She told me they don’t use lidocaine there. I was bewildered that she would attempt to place an IV so deeply into the skin when I’ve suffered multiple pregnancy related hemorrhages and surgeries that I know exactly what vein she was attempting and knew how painful it would be. Well, she became angry at me and then refused to do my IV, saying another nurse would come. Another nurse never did. They left me waiting in the ER waiting room for 2 hours, discharged me without informing me or discussing results, cancelled my CT scan without my knowledge, and then when I asked for the supervisor, she tried to shame me by accusingly mentioning the Dr was trying to save a life. I replied that I knew that and that I had heard the code only 30 minutes ago - what about the other 1.5 where you all were ordering donuts to the nursing station? Anyway, she cut me off as she didn’t like the very valid points I was making (strangers in the lobby were shaking their head yes) so she cut me off, turned her back and walked away. She placed a note saying I had ended the conversation in my chart which is untrue. Obviously, I’m making a report today to the State and contacting admin to correct the chart note. Nothing will happen of said report to the State but at least it’s in writing should this nurse do this to others, make a mistake medically, etc. I highly recommend anyone who experiences any sort of neglect from nurse Vickie C to make a report with the DOH and to file a facility report if you’re not treated at...

This is the worst ER I’ve ever been to. I have been to this emergency room three times within the last 8 years, each time for a different reason, and each time I had a bad experience with this last time being the worst. I don’t go to the ER unless absolutely necessary, and I always try to avoid it.

First of all, the lobby is a very open area without adequate privacy, and for people feeing ill, in pain, or suffering intensely, this is not a comfortable place to be with an audience in just about every direction. At the check-in desk it is hard to speak softly about potentially embarrassing issues. The ceiling is tall and sound travels. There should at least be sound absorbing dividers at that desk or a way to talk to someone privately.

During my last visit, I overheard a staff member saying there was only one ER doctor on staff. (I am not going to describe the reason for this visit for privacy issues.) I was treated in the lobby, going back to visit a nurse behind a curtain every so often for various testing and treatments, and then sent back out to the lobby each time. Besides being extremely uncomfortable, in pain, and already having an anxiety disorder along with some other issues, I was given a medication which I had severely reacted to - out in the lobby, where everyone could see me. I had never had that severe of a reaction to anything before. I was sitting wheelchair very weak on almost no sleep, feeling like I was going insane, with an IV for fluids that remained empty, having uncontrollable body movements. It felt like I was being poisoned. It was absolute torture and I have PTSD from this experience. I know it wasn’t their fault that I had this reaction, but someone should have noticed and done something. They should have had me in a room where I could lay down in a bed from the start. I was excruciatingly exhausted, and left feeling worse than when I came in. If I could sue this hospital, I would.

The next time I needed an ER, I went to a different hospital and was treated much more humanly and with respect. I am never going back here if I can help it. Swedish Edmonds ER is the worst. Poorly designed, poorly run, and understaffed. It doesn’t deserve ANY stars in my opinion. Three strikes and you are out. I was generous enough to give...

I brought my 9-year old son in here with a couple different symptoms. He was given an MRI and I was told what the problem was. We still had some labs we were waiting on and the doctor said just to go home. I later called the ER to check on the lab results and was told that usually if anything of concern came up the doctors would call, but that I could sign up for Mychart to look at my son's results. So I signed up for Mychart and low and behold I see he has some abnormal lab results. One of which is high glucose. Never received a call about that. And as I look down at his other visits...low and behold I see a visit from last year and those lab results say abnormal. I think ' that's weird...the doctor told me those results were normal'...I click on that lab test...and low and behold...wouldn't you know it ...HIGH GLUCOSE levels! Now I'm freaking out and trying to find a doctor to take my son to. I have been also misdiagnosed by Swedish on Beacon Hill! They said I had Fibromuscular Dysplasia, after a series of mini strokes. I went to see a new neurologist after I got out of the the hospital...I was talking about my FMD and the neurologist says "I don't think you have FMD" I'm like "But the doctors said I had a beaded pattern with the likes of FMD on my arteries." Then he says "Yeah, I see that in the notes but I don't think you have it." Then he turns my photos of my arteries to me on the computer and says "See? Your arteries are smooth" He told me I could also stop taking the mini aspirin I was taking daily." I've had some good experiences here but plenty of bad ones also. I'd say go to another hospital if you can but if you can't try and be on top of everything you can here. And speak out. I am in shock that the doctor told me my son's blood test results were normal last year and now I am seeing they...