I've been experiencing significant back pain recently as I age and continue working with heavy PCs and servers.
A friend recommended Relax The Back, a fantastic store specializing in back support. I visited and was thoroughly impressed. If you need back support—whether it's an addition to your existing chair or you're ready to invest in a high-quality chair or bed—this store is definitely worth checking out.
I had the pleasure of meeting Chuck, an outstanding customer service representative. He was incredibly friendly, engaging, and genuinely interested in helping me. Chuck asked detailed questions about my back support needs and the issues I was facing, then showed me a range of products, from affordable to premium options.
The quality of the items at Relax The Back far surpasses anything I've seen on Amazon or other websites. If you're seeking excellent back support solutions for your current chair or considering a new one, this is the place to go.
I'll definitely keep Relax The Back in mind for future purchases. Thank you, Relax The Back, and a special thanks to Chuck for being such a trustworthy and friendly professional who truly understands back...
Read moreWhat an amazing customer experience I had today!! I have an emergency need to lower my beloved Tempurpedic bed frame.
I did not purchase my mattress from Relax the Back in Encinitas, but any mattress I purchase in the future will be from this store and I will always ask for Churck.
I am having major back surgery in a week and a half. While I have a list of what seems like hundreds of items to purchase and home modifications to make, no one addressed bed height. I love my tall bed, but it is not what will work when recovering from back surgery.
I called and Chuck answered. I wasn't even sure if I had the option to schedule a service call. I told Chuck my story. Ten minutes later he called me back and has a team coming out in five days! Just in time for my surgery.
He was exceptionally professional, efficient, understanding and kind. If you are in the market for a new mattress, chairs, etc. for your back or are even just thinking of a purchase, talk to Chuck before you buy!
Wonderful...
Read moreMy husband and I went in because we are in the market for a massage chair. Chuck was extremely helpful and knowledgeable. He had us try all the chairs out, answered all of our questions and gave us lots of information on all the ones that we tried out. He was very laid back and welcoming and also gave us our space to test them out instead of being pushy like most sales people can be. I usually get overwhelmed when going into places like that so I really appreciated his approach and will definitely be going back in to see him when we do some more research to decide which chair we are going to go with. He also welcomed us back anytime if we just want to go test the massage chairs out again which is nice considering it is a pricey purchase and want to make sure we choose the...
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