Very short woman with purple hair was horrible had to ring bell even though I was looking right at her she never acknowledged or said hi. Get to room it's literally freezing (but it is in a basement so kinda expected) she'll push to take off sweater I had to tell her I know my body for her to relax. My fiancé listened to her and took off his hoodie BIG mistake he was freezing. The game we did was VR space mission. It was a good game LOTS of puzzles in it that will have your mind in a pretzel. However the hint system kinda sucks because they offer 10 hint but if they give you a hint and you don't understand the hint they won't offer another hint your stuck with that one hint rather you understand or not so the rest of your hints will just sit there as time passes. Another staff member was late or called out because the woman was "trying" to assist us but had to keep leaving room. We literally were calling for her and she was gone. The when we mentioned it at the end she tried to deny it until I said no I took my headset off you were not here and I was calling because BOTH of our headsets were blurry to the point we couldn't read things or see unless closing one ey. (Neither of us were glasses) then she said yes I stepped out for a min. Lady stop first the lie but you were caught now it was a min. The she says y'all should've told me it was blurry when I was in here. So I respond we tried when we noticed but you left. Her respond oo sorry . We are out of towners so probably won't be back anyway but for others if you see her just ask for someone else or try again another day. Also I believe she's the owner which is...
Read moreI want to send a HUGE shout out to Optimal Escape. I took a group of 12 year olds, and as 12 yr olds can be, were a little rambunctious. The lady operating the game was incredibly patient, offering hints, and walking them through how to solve clues while giving them just the right amount of time to try to solve on their own. She even had to go into the room 2x to help them. She never sounded exasperated or bothered. She was calm and kind the entire time. I was truly impressed with her professionalism, and felt like I needed to send her flowers after the event because of how much she had to deal with with the kids. (Not bad kids, just kids that do first read directions later, not good for escape room.) I believe the Area 51 room they did actually consisted of 3 rooms, and they got to put on costumes, which they loved. I highly recommend. Also, super easy to get to on Diamond and 41. They loved it and immediately wanted to go again, and are trying to con one of the other parents to take them this...
Read moreEdit: Just went back today with a group of friends. This was my 3rd time at Optimal Escape, and the room quality is just as good as the first time! Everyone in the group had a blast, and for most of them it was their first experience with an escape room. They're hooked! We did The Catacombs, and it was the perfect difficulty level for newbies, but challenging and fun enough even for those more experienced. A great combination of puzzles, everything worked, decor was great. Can't wait to come back again! (And our game master was also fantastic!) Thanks for another amazing afternoon.
Original review (6 years ago):
This was so much fun. The layout was great and the puzzles were really good too. We loved it, and I can't wait to go again and try their other rooms! We were on the last puzzle when time ran out, and they let us go ahead and finish, which was...
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