Andrews Fruit & Produce — Attraction in Fall River

Warning- owner does NOT care about his customers. The first experience I had was great, nice basket, timely delivery. I ordered a second time and it was a nightmare. I ordered a $75.00 fruit basket ($10.00 delivery- $85.00 total) as a bereavement gift at 9:30 am on a Tuesday morning to be delivered to the family the next day, Wednesday, the day of the wake. I asked for a card saying "Our thoughts and prayers are with you today". I was told it was not a problem, it would be delivered by 1:00 pm on Wednesday. The delivery location was only a few miles away. I even told the woman on the phone I was a return customer and pleased with my experience the month before. They took my cell phone number "in case there was any problem"... The next day the family never received the basket. I found out at night when I called to express my sympathies and my regrets for being out of town and missing the services and I asked if they received the basket - which was embarrassing as then grieving family members went out in the rain to see if it was left outside! Andrew's was already closed for the day. I called first thing Thursday morning and asked why the basket was never delivered- I was told "we were short a driver and business orders come first so it wasn't delivered". I asked why I was not called (so I could have someone pick it up and deliver it for me or so I could decide if I wanted to cancel the order and send something else). The woman on the phone (Liz?) said she did not know why I did not receive a call. She said they would try to get it to the delivery location that day or the day after. Mind you, that day the family was at the funeral. I asked to speak to the owner and she said he would call me back. A half hour later I received a call back from the same woman (NOT THE OWNER). They said they would not charge me the $10.00 delivery charge and TRY to get it delivered that day (Thursday- a day late). I said this was unacceptable and I wanted to speak to the OWNER or cancel the order. I was put on hold for over five minutes and the owner returned to the phone. I said I felt it was completely their error. They knew the situation - I even had asked for "today" to be written on the card... I asked them to reduce the order price by more than the delivery charge, or I was cancelling the order because I did not want to do business with them. He said there was nothing he could do other than not charge me the $10.00 delivery because the basket was "almost at cost at $75.00" (so basically they make NO money except on delivery?). I told him to cancel the order and I would be ordering elsewhere. One week later (after I had sent something else to the family) I find out the Andrew's fruit basket was delivered also!? I check my VISA bill and find I was charged $85.00 (Full price of $75.00 basket PLUS the $10.00 delivery they were NOT going to charge me) for an order I actually CANCELLED! I am disputing the charge on VISA. I would NEVER do business with this company again. In a side note, when I inquired about the card which was delivered with the basket the recipient told me it just had our names on it...

The best place in Fall River for fruits and vegetables with reasonable prices and great quality and they also have lottery and much more I know that if you haven't shopped there yet you will definitely make Andrews a repeat place to shop plus it's in an area that makes it convenient with a gas station right across the street with the lowest gas prices in the city possibly even the state ? And also there's Schwartz Ace hardware which is also another great place to shop for all your hardware needs with a great knowledgeable staff and across the street from there is South end liquors plus all along South main Street are allot of awesome businesses to shop at so I highly recommend checking out...

The staff is very friendly, well informed and quick with service. This facility accepts credit cards, as well as cash. There is plenty of off-street parking. The market is clean, well organized with plenty of room to shop. There is many different in season and out of season, high-end quality fruits and vegetables. Everything seems to be reasonably priced for the high end quality. There are other products for sale such as eggs, fresh breads, herbs, nuts, milk, ice cream, frozen foods and...