Our experience shopping for a custom engagement ring and wedding band was disorganized, slow, and had an attitude with it. We were told the store bathroom was not āpublicā despite setting our budget at 6-10k. We drove an hour to get there. Ultimately told us they donāt have experience getting custom stones cut after several calls and emails back and forth about custom stones. We stood the entire meeting (twice) and were not offered anywhere to put our coats or sit down at any point. Extremely casual for a high end jewelry store. We felt like despite the custom/bespoke/local/benchmade nature of the advertising, this jewelry store is not much different than others in that they donāt do any bench made high end jewelry, just bench repairs it seems. Their process is to model in CAD, then send it off to a factory to have the metal produced, then set the stones. The result is a very finished and shiny, geometric result, not very bespoke or local feeling to us. We must have just caught them at a bad time because the other reviews here give them high marks, but every interaction we had there from emails to consultations and phone calls we walked away feeling misunderstood, misheard, confused and annoyed. I still cannot believe they said bathroom was not for us, twice. Really wild. I never thought it would be so difficult to drop a few k in a...
Ā Ā Ā Read moreElaine B. came to me during my search for the right company to make my partner's ring. I wasn't looking for any company capable of making a ring. It needed to be a place that could create a piece that was a unique representation of both her and the artist who helps design and make it.
Based on my research, Elaine B. seemed to embody the values that my partner lives by every day. Her dedication to empowering women, lifting those in need up, her love for this planet, and her love for the city of Detroit.
Our favorite thing about her ring is that when we look into it we see so much more than a piece of jewelry. It emanates our feelings for each other, our connection to the outdoors, and our connection to this earth. We look at it every day and are blown away by the love and care that made it and the love it represents.
We are so grateful to the team at Elaine B. Now that we have this piece we know that we made the right choice. We tell everyone who the jewelers were that crafted the ring and will be making our bands. Elaine B. is the only company that we recommend.
Thank you so much to the team...
Ā Ā Ā Read moreWorking with Elaine B. has been wonderful from start to finish! My fiance worked with them to create a custom version of the Feather ring to propose with and I LOVE it! It's so unique but not too flashy. I had no idea what he would get and this ring couldn't be more perfect. When it came time to purchase wedding bands, EBJ helped me choose a style to go with my engagement ring by sending photos of different bands paired with the Feather ring. I decided I wanted a slight modification, which was no problem at all, and they were flexible accommodating my rather tight timeline. On top of great customer service, I especially appreciate their ethically sourced metals and stones--so my ring is something I feel good about! They're professional, creative, and conscientious--I couldn't...
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