Amafah Electronics Cellphone Store || iPhone - Samsung - Phone sale - Phone Repair — Attraction in Fort Worth

BUYER BEWARE! I ordered a used S10 phone on 3/24/21 from this seller using the Swappa.com website. Had 2 week warranty. Phone arrived 3/1. Bought and installed new hard case and screen protector. Was unable to copy data from my old iPhone using Copy My Data app. I updated Galaxy operating system. Still wouldn’t transfer data. I assumed just software incompatibility. Finally was able to transfer data between phones via my PC. Phone seemed to work ok until Celsius app started to regularly crash. After a week, reinstalled Celsius app. Did not suspect these two problems were related to the phone. After 3.5 weeks, the screen started intermittently failing. Initially was able to restore by rebooting. I submitted a complaint to this seller via Swappa. They recommended rebooting the phone, so I did. One day later, the phone screen died for good. Apparently, the phone was originally damaged, but I did not realize all three problems were related. Seller stated that I must have either dropped the phone or caused water damage. Neither of these accusations is true. After receiving the phone, I saw that what I thought were scratches in the frame were actually gouges. It appeared to have been previously dropped. Despite a complaint conversation spanning 22 comments between me, this seller, and Swappa, I was not able to return this phone for a refund. Swappa told me to contact Paypal since they were the payment processor. After disputing this with PayPal they told me that the seller was willing to refund my purchase if I sent the phone back, so I did so using the address they provided. The PayPal email stated, “To receive the refund, you'll need to initiate the return shipment and upload the tracking information in the Resolution Center before April 24, 2021.” There was no link in the email for a webpage describing how to do that and this dispute had not been recorded in my PayPal account because I had purchased it with my Visa card. Therefore, I could not figure out how to get to the Resolution Center to initiate the return. I sent the phone back in a box without using the PayPal tracking system. PayPal then told me that they would not refund the money unless I could prove that I sent the phone back. I called the post office to see if I could get information confirming that I sent the phone, but they need the tracking number to do that. I do not have the tracking number, so can’t confirm that I sent it back. I asked the seller via Swappa comment if they received the phone, but they never responded. I gave up trying to get my money back directly from the seller, from Swappa, and from PayPal. Instead, I went to my last resort, and filed a complaint with VISA, since I had used that credit card for processing. After working with Visa for two months, Visa rejected my dispute because I could not confirm I had sent the phone back and this seller would not admit that they had received it. In the end, this seller got my phone, a new hard case, the new screen protector, and all my money. I got dozens of wasted hours and a reduced bank account. As I said at the beginning, BUYER BEWARE. My simple advice – AVOID THIS SELLER. If you choose to buy from this seller, I hope you don’t get stuck in a situation such as I have described. If you buy from this seller and find ANY PROBLEM AT ALL with the phone – RETURN IT IMMEDIATELY. Otherwise, you could...

DO NOT TRUST THESE PEOPLE THEY WILL SCAM YOU AND ACT LIKE ITS YOUR FAULT. If I can give zero stars, I would. Spent almost $100 after showing the back of my phone which is completely cracked and telling her my front screen didn’t allow me to hit number 0. I went to pick up my phone and the back was still broken. she blamed me stating I didnt say the back. They are the “professionals” so when I showed her it is obvious I needed my cracked phone repaired. THE FRONT Wasn’t EVEN CRACKED. The next day the issue returned and I am unable to use my phone. Back to square 1. Now I am out of almost 100 for nothing when I could have put that towards a new phone. I originally was buying a 13 or 14 from there but when I addressed the back of phone being broken still the guy was extremely RUDE saying are you going to fix it or not after trying to argue with me .i am glad that happened because i would most likely have a problem with their product. I called to get a refund and she said no refunds. So you just pretend you fix phones smh. Don’t trust those type of people. I should have looked at the reviews before even going there. I am from New York. I should have...

Well, I’m very upset with the with the Cell electronics store me I don’t know nothing about phones. All I know is that my motherboard was broke and I needed another one and I had a spare broken one because I had bought a whole bunch of broken parts and I had no knowledge That they put the motherboard one of the broken phones into my phone and now I can’t get into my phone after replacing the motherboard and replacing screen if they would’ve told me, I had to get it brand new motherboard but they did it. They told me it was gonna be just like a new phone once I replaced it and it wasn’t nothing like that now I have pretty much like somebody else’s phone when it’s really mine because they didn’t tell me that would’ve told me I would’ve threw Phone...