Song Hy Market — Attraction in Garden Grove

I have been a loyal daily shopper at Song Hy Market, spending thousands of dollars here every month, but today was my last visit. I went to purchase pork chops and was shocked by the poor service. The butcher told me I couldn’t choose the pieces from the middle—only from the top or bottom—and his attitude was downright rude.

I even spoke to a young manager with glasses, who I recognize since I shop here every day. He explained this was a rule from the meat department manager. Frankly, that rule makes no sense, and the way it was enforced was disrespectful.

I was ready to buy a lot of groceries but ended up putting everything back. A business that treats loyal customers this way doesn’t deserve my time or money. Such a disappointing experience after years of...

The cashiers at this market are so rude for no reason. Especially the guy cashier on station 1. I tried to avoid him at all cost, he has an attitude problem every time, I swear. "Why didnt you tell me this sooner?" Or "wait until im done to tell me that!" Or "here is the bag, you put it in yourself!". He will not respond even if you try to be nice to him. I am both confused and frustrated, this supermarket is known in the community for being rude to customers, I see now that is so true! The other day I went in, some worker at the Fish Station was having a loud argument with a customer out loud! I hope management will talk to employees to fix...

I bought nearly 3 lbs of precut beef stew. Coming home after a long day at work, I was excited to cook for my child one of her favorite dishes. But after opening the bag, there were long pieces of junk. Slicing off the tendons and fat, there was about 1.5lbs of beef left. I have never bought beef stew at any other markets to get such bad quality like at Song Hy market. Such a disappointment and shame to sell bad meat to...