Rainbow Shops — Attraction in Gloucester Township

The employees at this store are one of the most rudest and intolerant people I have ever encountered. My mom and I went here to shop and since she cannot understand English well, she had a hard time communicating with the employees and asking them questions. They were extremely rude about it and I guess they were too ignorant to understand that not everyone excels in English and have problems expressing themselves, and understanding what they're being told. My mom had trouble understanding what their employees were saying and they were being extremely rude about it. They actually mocked her for her lack of knowledge of the English language by laughing at her attempts to communicate with them. On top of that, they lacked decent manners. They would roll their eyes and thought they were sly talking about other customers at the register. I guess they were under the impression that I did not understand what they were talking about. I feel bad for the poor customer they were referring to when they blatantly said "I wish there was a way to make sure some customers can't shop here again." Their lack of manners and their disgusting way of dealing with customers made me and my mom feel very uncomfortable and unwelcome. If I were to come back to this store, it would be only in a case of emergency. Absolutely hated my experience shopping at this store due to their horrible, intolerant,...

I never write reviews for places but I absolutely have to for this TERRIBLE customer service. I was APPALLED!

Just a quick rundown of what happened:

-One coworker told the Manager to shut the F* up behind the counter. Then after the manager (after laughing about it) addressed that customers dont want to hear cursing from workers, another worker said they “bust their aes”

-They are SCREAMING at each other across the store like “YALL ARE DISRESPECTFUL, DONT DO WHAT I TELL YALL” “GET OVER HERE”

-Here’s a joke: How many workers does it take to hang clothes on one rack? Six at this store!

There was only one person running the register, while SIX other workers were huddled around ONE rack hanging up clothes. This left 7 angry customers in line shaking their heads.

There were 4 people behind the counter eating food, making phone calls, on their phones while the one person is on the register.

-Lots of merchandise all over the floors, hangers, things left behind that were obviously stolen on the floors.

This store needs a complete revamping of the employees. I could not tell who worked there until everyone gathered behind the counter for an impromptu lunch break. It feels like you walked into a teenage girl’s bedroom: girls gossiping, clothes strewn about, touching everything with unwashed hands; you wouldn’t be able to tell...

I drove 40 minutes from where i live to this store because i hate the rainbow by where i live. I made a purchase online and it was too small. I took it to this location 2 times both times were Sunday. The older guy with the beard told me i had to come back due to the computer being upgraded. Ok fine. Well i go today Sunday and guess what yet again he tells me he cant make the return due to system errors. And got a rude attitude with me and told me to come back another day. I work Monday to Friday so i dont have time within the week days to go all the way there to make the return. Not only is it 40 minutes from my house i pay tolls to get back home. Very rude workers and nasty ATTITUDES THEY GOT CUSSED OUT TODAY. THEY ALL NEED FIRED AND NEW PEOPLE WITH GOOD CUSTOMER SERVICE NEEDS TO BE HIRED IN to work that place of horror. I WILL NEVER GO BACK TO THAT STORE AGAIN. ALL RAINBOWS IM GUESSING ARE THE SAME. THAYS WHY I STOPPED GOING TO THE ONE 5 MINUTES FROM MY HOUSE. Rainbow yall need to do better. Sincerely a very uoset customer who loves shopping at rainbows. CUSTOMER SERVICE WAS CALLED AND THE...