I went into this smoothie king this morning 02/11/24 around 11:00 AM. When I walked in there was 1 employee working making orders and 2 customers waiting for their orders. While I was waiting to order another customer walked in and stood behind me in line. We waited until the employee finished making her current orders and thought she would then get to us. Instead the employee didn't even acknowledge us, turned her back to us and started rinsing out blenders (there were plenty of clean blenders available). We stood there and continued to wait until she was finished with that hoping she would then take our order or even acknowledge us. Instead she continued to ignore us and started fiddling with the fruit. We both (customers) finally said something to her. She said she was by herself with an attitude. We both advised we see she's by herself but she could have at least acknowledged us, she proceeded to argue with us and her exact words to us was "oh well". Thats when we both decided to walk out and we informed the employee we will be contacting management. Customer service was absolutely terrible and I will not be returning to...
Ā Ā Ā Read moreThis place is just awful and I wonāt be returning. I gave them a second chance and tried to give them the benefit of the doubt and not write a review after my first visit. There were FOUR people behind the counter yesterday and no one had a clue what was happening. I waited for almost 20 mins to get my smoothie bowl while the staff laughed and joked with each other, everyone tried to tell the other one to make the bowl, the person who ended up making it had no idea what the ingredients were⦠despite the numerous pictures of the bowl throughout the establishment. He eventually asked me what my order was again⦠after waiting a good 15mins! There was only one person in front of me when I entered the store. I even had to ask him at one point was everything ok⦠because surely this was a joke. There were many angry customers waiting while we all watched the staff have a good time behind the counter. Pleas train your staff or hire some competent workers. I was really hoping to have a good experience with this place because itās so close to home but Iād rather drive to Deptford and visit California Shakes & Juice Bar...
Ā Ā Ā Read moreThe amount of CAP people doing in the good reviews šš the manager Jasmine is never there managing the store and extremely unprofessional talking about employees to other employees like first off arenāt you the manager? And thatās the example your setting ? š¤¦š»āāļøš¤¦š»āāļø Not to mention everyone who works there are mostly teenagers whom Jazmine, the store manager leaves only two teens to close down the store alone and unsupervised at night. Staff definitely needs the appropriate training that they so desperately need but clearly are not receiving. Smoothies and bowls have zero flavor. Very unsanitary and it seems the staff lack basic people skills. Very rude and unprofessional. Clearly no home training either because they will be eating and drinking while taking and making orders but thatās cool and whoever owns this place clearly has the same mindset as the ones managing and working there because nothing changes so enter at your own risk and donāt say nobody...
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