I tried doing my volunteer community service here and I spoke to a lady whom was very nice by the name of Laurie (Assistant Manager) and stated they take court ordered community service as long as it’s traffic violation. I informed her it was traffic and she said that’s fine and provided me with an email and process to email Debbie (Volunteer Cordinator) adding that they can always use the help and look forward to hearing from me. The following day (today) I email Debbie with all the proper info required. She emails me back stating that they can use the help at their donation center in the back of the store and can schedule me for volunteer community service. She adds, “ we look forward in working with you.” She stated she needed my court paper to see my offense which again was my one and only traffic violation with no prior record whatsoever. I provided her with that information and hours later (11:51pm) receive a response stating that she has been waiting to hear from management and unfortunately can not help me to complete my community service as they only take “local teen court volunteers”. As if I couldn’t be provided that info when I first called as opposed to sending all my proper required personal information which was valid according to their requirements. I’ve worked as a Nurse for over 10 years in helping and touching patients life. Yet when it comes to volunteering and giving back to my community (which I am local) Grapevine, My help is turned away. How unfortunate to see one ask for a hand and it gets turned down. I will simply go to my Local church (the village church) and provide my service elsewhere. I will...
Read moreI do not recommend this place at all. I’d give them a zero if I could.
Instead of greeting me when I walked through the door, the two women standing behind the counter gasped at me and made a remark like “oh wow, the homeless population is getting bad around here” and then completely avoided me , while simultaneously watching my every move though the store. I’m assuming so they don’t “catch me stealing”
For context, I’m heavily tattooed and had just left the gym that day (I didn’t look my best) headed straight to this store. I get it, my appearance isn’t for everyone… but this is supposed to a place that is run by a church. Well I’m hear you tell you this place isn’t anything close to holy. I’m never going back and if I find out what church runs this place, I’ll never go there either.
Btw, you old hags I’m an extremely successful, self made, 26 year old who drove my $70,000 truck up there. So, homeless who?!
ALSO, this place is scamming people. I picked a dress off the rack, that I ALSO own and probably only paid $45 for like two years ago and they had the price significantly higher. Idk who picks the price’s but they really have no rhyme or reason for it. Everything here is overpriced.
Bless...
Read moreUpdated 3/5/22: completely empty racks on a Saturday morning at 10am. All new items ready but covered up! They're starting to sell Spring clothes on Tuesday, but are allowing customers to come in to an empty store rather than sell any clothes today. Management here is COMPLETELY INCOMPETENT and willing to waste my time and yours. There is no logic, or retail basics, common sense or even courtesy here anymore. Prices are all over the place. A few weeks ago a staff member openly held a purse aside so her friend could have it, rather than the shoppers who had gotten there first. Please stop destroying this incredible gem. If I wanted to spend $75 on a used skirt or $65 on an outdated blouse, I wouldn't be at a second hand store. This year, formals went out AFTER homecoming. Whomever is managing this store now needs to stop. It used to be the absolute best. You're ruining a place that was once perfect but now is absurdly run. Shame on you. Step down, please. We're all waiting for you to do the right thing and restore the integrity at...
Read more