Greenfield Farmers Cooperative Exchange — Attraction in Greenfield

Great selection, generally kind and helpful staff with the occasional teenage exception. The prices are unfortunately high enough that I end up going to their big box competition more than I would prefer. And their old school "we can't predict what will be in stock at any given time or even tell you for sure what IS in stock but we'll order stuff you want" approach isn't ideal for folks like myself with attention issues and social anxiety and so forth. It works fine if it really is mostly used by a small community that knows the store well, but it's a barrier to access for newer folks.

A basic electronic inventory system that folks could search on the website would make a massive difference, rather than listing a few manufacturers and categories that MIGHT be in stock on a given day. Doesn't even have to be linked to an online purchasing system. But there has to be an excel doc they can link or something. They cannot be in business without some kind of inventory outside paper or someone's brain so it has to be possible.

I would like to support them more. But in this financial climate I can't. And I've had just enough not great experiences with some of their staff, who happened to be younger in each instance of poor attitude and service but I've also had some great interactions with different younger employees there so it's not the age really, that I'm put off even trying to go there when there's any question in my mind about whether I'll be able to find what I need myself.

So I mostly go to tractor...

Some great deals tone had but certainly not as discounted as Tractor Supply, their isn't any brand of the top ten canine nutrition experts foods on the market, and they have ALl of them. For equine,poultry,all pets but stellar when it comes to dogs and cats, bird feeds , ovine,bovine, porcine, &caprine (goats) they are the go to place for their exchange of community info, their bulletin board and supplies. Just don't buy a saddle their, I made the mistake of trying to save some money, and it ripped after two rides and they wouldn't take it back or help me find where the distributor could be contacted or help deflect the loss of the two hundred dollars for a cheap saddle, no argument there, but still $200 that should have not fallen apart after once! I'm still a little sore about that and their customer loyalty frankly leaves a little to...

We love this place: there are stores closer to us that will fit the bill for our needs (seeds, etc), but if we have the time, we'll drive an hour to go here, or we'll stop by when we're nearby. Staff is knowledgeable and willing to answer questions (just ask, really, ask: this is New England and these aren't pushy sales folks, so if you don't ask you might not find what you need), and the...