Events at Judson Mill — Attraction in Greenville

I recently attended a wedding at Judson Mills. The event (wedding and reception) was held in the Smokestack. As the mother of the bride/Matron of Honor, I feel that I can give a fair review of the event. My daughter purchased a welcome sign for the wedding but it was never displayed and there was no one directing people where to go. The venue, the decorations, and the atmosphere were gorgeous. The food and the wedding cake were absolutely amazing. Unfortunately, the staff were a different story. With the exception of a few, the staff were very unprofessional and rude. I am very aware that the Wedding Coordinator sets the stage. She (Ali) was in charge and the staff were only following her example and direction. When you witness the Coordinator say, "I am an Italian from New York, and I know how to be rude", it explains a lot. Whatever happened to good customer service and behaving in a way that de-escalates any potential problems, instead of making situations worse by returning rude behavior? As with any large event, situations did occur. I will take the time to address ONLY a few of them. The first one happened when the guests arrived. 4 of the guest informed me they got to the venue 10 minutes early and they were told to "get out and wait outside" until the event began. Mind you, these guest were 70 years old, handicapped and some need canes to walk. The next issue involved the seating arrangements, I was not in the venue before the wedding, but I was told by at least 5 different people that Ali handled the problem unprofessionally and even returned inappropriate lanuage. Then Ali came to my daughter, (the bride) only minutes before she walked down the isle to inform her of the problem and how she "gave it right back". This was so upsetting and inappropriate. The DJ made several mistakes as the bridal party was walking in to the wedding. Another situation that I personally witnessed was at the end of the night. I was standing outside when I heard someone announce over the microphone that "Unless you are part of the clean-up crew, get out now". I was utterly mortified by how they spoke to our guests. Finally, there was a misunderstanding regarding the flowers. Just to make things clear, my daughter purchased ALL of the flowers and decorations for her event, but she graciously donated them to the venue after the wedding. Some of the guests requested to take a few flowers home and because there were so many, I told them that they could. The STAFF at Judson Mill, rudely and loudly told our guests to "Put them down, they belong to the florist!". Instead of calling me (the contact person) to clarify things, they telephoned my daughter who had already left to begin her honeymoon. Again, this was upsetting, unnecessary and absolutely inappropriate. The Coordinator also took liberties that were beyond her scoop, like deciding which items should be left off the tables, instead of following the brides wishes. She even told the DJ not to play line dancing music for some unknown reason. It is unfortunate, that these things occurred because they all could have been avoided with a little professionalism, kindness, and communication. I believe that if the staff was given better direction and a more professional example to follow, the potential for this venue...

My husband and I got married at Judson Mill back in May and we had a terrible experience with the venue and with the wedding coordinators at Judson Mill. To give a few examples, they made all vendors that haven’t worked there before pay a fee to access the property. In addition, they threatened to charge us an additional security deposit if we used the trolley that we booked (we were never told they were blacklisted until after we booked them). They ran out of gin, 30 mins into the wedding, when we paid for an open bar. I still have not received my security deposit back and it’s been well over 2 months since our wedding day. In addition, the wedding coordinator did nothing to help us with the wedding. In fact, she wouldn’t answer my calls and texts the whole week leading up to the wedding! She also wouldn’t answer my vendors emails and I had vendors calling and emailing me about wifi passwords and where to park because they couldn’t get in touch with my wedding planner after attempting MULTIPLE times. There are 50 other different wedding venues that are just as beautiful and I would recommend taking Judson Mill off the possibility list if you are considering getting married here. It has been a constant headache for the past year working with them and continues to be as we fight for our $500 security...

We chose this venue for our daughter’s wedding. It was the first venue visited, but wanted to be sure we were choosing the right place so we visited several other locations throughout the state. We knew we wanted an indoor space for both ceremony and reception and after visiting multiple venues, it was easy decision to return and book Judson Mill! The layout could not have been a more perfect fit for our daughter’s vision of her perfect wedding day.

We had our ceremony in the smokestack, cocktail hour in the adjoing courtyard, and reception in the annex. Everything flowed so easily and the guests loved the venue. We also arrived on property early morning for the bridal party to get ready in the apartment and had hair and makeup done on location. We in addition rented another apartment for the groomsmen to use and the newlyweds stayed the night there also. It was such an easy day to have everything all in one location. The apartments were very nicely equipped.

We used the onsite wedding planning and Sarah and her team did a phenomenal job leading up to the wedding and the day of went exactly as planned. The venue met and exceeded all of our expectations and we highly recommend this place for all of your party needs! We had so many guests comment that it was the best...