Walgreens — Attraction in Herrin

Well for starters the pharmacy technicians and everybody in the department are incredibly rude. The orders say they're done but they never are. Recently I called ahead and they told me they would be ready after 2pm. I showed up at 3:30 and sat in line for 30 minutes. Then the lady told me my prescription was printed but not ready. Then told me to get back in line. I had my 2 babies with me so I said no and I would wait right there and they can fill them now. She then told me she was going to escort me. So you have time to escort me but not fill my prescription? Funny how that works. I told her to lose her attitude then another employee told me she was going to call the cops. So long story short, THEY SUCK!!! Do not waste your time like I did. This isn't the first incident so good luck if it's the...

The people are always nice and courteous but aside from that I do not have anything nice to say about this location. There has not been a single month where I did not have some kind of problem at this place. It is always some excuse too. Our pharmacist called in sick, our computers are down, you don't have any insurance (when I do, and literally used it at this location days prior) It's often a combo of many excuses.

Even if you live in Herrin, You're Better off going to the Marion location. It is further, but still a shorter distance than having to drive to the Herrin location four times to get one prescription.

PS: and this is with the automated system telling me it's ready to pick up each time too, so someone clearly isn't trained on how to use it on the...

I wouldn’t normally go out of my way to leave a negative review but last night I was in line for my prescription for 20 minutes. I guess the pharmacy is on shortened hours, so at 6 PM they shut the window and left the 4 of us left in line to go home without our meds. I’ve already been in line for 20 minutes tonight and we have 20 minutes to close and I’m concerned I won’t make it to the window. I’m lucky enough my medications aren’t life saving or necessary, I’m just inconvenienced without them, but I worry that this tactic might be affecting people who do take critical medications. I know sometimes it’s not possible to serve every last customer before closing, but to just abruptly shutter everything with just a few people left in line was a...