Precious Angels Daycare Center, LLC — Attraction in Hillside

Do NOT send your child here! This establishment is beyond unprofessional! They do not care about the children or the parents in any way and they are extremely disrespectful. My child has been in this school a little over 2 years and I’ve dealt with disrespect, attitude, and favoritism and since COVID-19 this establishment has gotten worse in the mannerism they use with their CLIENTS. Ms.Robin is the main source of disrespect & neglect. Ms. Felicia whom is supposed to be her superior is hardly ever at the Facility while parents are there & she is extremely hard to reach. I was refused her contact information after multiple incidents and I’ve seen her twice throughout the entirety of his tenure at this school. Ms. Felicia comes off as if she’s concerned but overall she’s very disrespectful and sarcastic. She doesn’t take criticism well at all , she doesn’t care for the concern of the parents, she always backs up her employees instead of correcting their behavior, she doesn’t even apologize on behalf of her employees either. Do not be fooled by this woman as she is only covering for herself and others & in no way likes to admit wrongs or improve her business establishment. Now let’s get to Ms. Robin, she is older and if you are a younger parent she will treat you terribly like you don’t know your own child or how to raise one. She is rude 90% of the time and shows no empathy whatsoever, I don’t know if this woman is on some heavy medication but sometimes she speaks with a slur like she is very tired! You should not be at work in that state whether it be prescribed or not! After yet another incident they’ve had with my child I requested to speak with Ms. Felicia & finally got her on the school’s phone & she told us we shouldn’t be so “passionate” about our child, she then continued to tell us that if we didn’t like the way they operate then “we should find a new school for our son” , she then HUNG UP! You don’t EVER say that to a parent or a customer in general. You can think it all you want, but the moment you expressed those words you’ve also expressed your impatience and distaste with my child. SO UNPROFESSIONAL coming from a Child care specialist! Afterwards we asked Ms.Robin for her number to call her back and she refused , ofcourse. It upset me because I should be able to contact this woman with ease but they make it complicated for you purposely and they have each others backs. I refused to leave the premises until I could speak with Ms Felicia again and Ms. Robin called the police on us when all she needed to do was apologize and give us the number. It was at that moment when I was told to find a new school by Ms.Felicia that I knew they didn’t care about their my son or their children My son has been with this school since he was in pampers and you would think they would have a bond with their kids and not want them to leave over such silly things , but they are eager to replace your child because to them these kids are just a check which makes me feel very unsafe that there are no cameras and they operate so unprofessionally. Who knows what they do to our kids when we are not around, all I know is DONT SEND YOUR KID HERE THEY NEED TO BE PUT OUT OF BUSINESS, this is not a god loving church or daycare or anything . Just nasty attitudes and disrespect and they don’t follow COVID 19 procedures PROPERLY at all ! Many other parents I see when we pick our son up from school have...

Worst daycare in Hillside. I have a lot more to say about this particular daycare but I should’ve call the state when I had the opportunity but my daughter talked me out of it. I found out that the supervisor only change gloves if the child had a BM meaning if he was wet she changed everybody’s children with the same pair of gloves. Yes the direct apologize for it and she did too but the damage was already done and it was during Covid. And they do not potty train They said the child has to tell them when he wanna go to bathroom ain’t that a blip. And they make up rules as they go along. Response to You Follow Up. This particular incident happen towards the end of my grandson stay at your facility. Yes the incident did occur. It’s what you would call the straw that broke the camels back. I did not know there was a timeline to write a review. But since you want to know why someone else approached me about this particular daycare and had a bad experience with this particular daycare too and I’m quite sure there’s others. And after the conversation I thought others should know about this particular daycare before attending. Philippians 4/19 he did supply all my needs because he listened to my prayers and finally opened my daughters eyes and she left your daycare. And you still have not taken responsibility for your daycare‘s actions instead you try to make the customer look bad. How about I’m sorry that your experience did not match our expectations of our facility. So with that said I’m gonna pray...

I requested a tour of the daycare and was told that the tour could not be completed because my child was not with me. I was told that it was mandatory that my daughter was present to see if “ She is a good fit for the the school or how she interacts with other kids” I was very disappointed to hear that. I am unsure how seeing my daughter for approximately 10 minutes will determine whether she would be a good fit for your program. That alone goes to show that you do not have an all inclusive or diverse environment if you are hand picking the children you want to serve. I work in early childhood education myself and could never imagine turning away a child based off that. Also, I do hope that you train your staff on being more professional when having conversations with prospective parents and sounding a bit more...