Fitness Premier Homer Glen — Attraction in Homer Glen

Below are updates of my experience here. I have been a member for about 10 years. The past few years it has gone down hill and members are starting to feel taken advantage of.

Late summer 2023: Someone I know left a negative review on google so they called during dinner on his personal cell phone to tell him that they canceled his membership and said they'd give it back when he takes the review down. This is juvenile behavior and I am glad my family and I no longer give them business. The Brazilian jujitsu moms are using equipment without a membership so that's why it's so crowded. I signed a contract and paid all of the excessive cancelation fees yet they just charged me AGAIN.

Summer 2023: I went to cancel and they charged me for the current month, the next two months, a yearly fee, and something else thats probably a cancelation fee. Guy at the desk was condescending when I was trying to cancel.

Early/mid summer 2023: broken equipment not getting fixed for example the sauna door doesn't close so it doesn't heat up in there. I feel that I am no longer getting my money's worth with only one or two very similar class types and broken equipment. Has always been extremely under staffed and hasn't gotten any better. No one answers the phone and most of the time no one is at the desk. This has only gotten worse.

2022:Keep raising me and everyone I know's membership prices without telling anyone. They say its because they keep switching owners. Becomes almost impossible to workout between 4-8 on week days. More crowded than a usual gym crowd around this time.

Late 2020/Early 2021: Came back after covid ready to start working out again. Figured they may need time to get their act together so I decided to give it time. It never happened. Promised more classes and never got them. I gave them a few years to do fix everything before deciding to leave. This gym was nostalgic and close to home but slowly became not worth it as they raised the price I could just go somewhere with working equipment...

I am usually not the first person to admit they were wrong about an impression and I’m not totally there yet about this place, but I can tell you that Fitness Premier Homer Glen has an excellent ambassador in their manager Kyle. When gym ownership changed my previous membership was not accepted as I was in a Senior sponsored BCBS program. To my dismay the individuals I spoke with were professional but unwilling to honor their own email which clearly stated that older members would be allowed to stay on with the new gym. They also did not call me back as promised to discuss options . I let them know that in a response to their ridiculous email asking me to return, unaware that they chased me out. Lo and behold I get a call from Kyle who was as cordial and understanding as he was professional. He was pleasant and agreed with my position and made every effort to assist me. His approach sold me on returning and I have. Now, as the gym goes there have been major improvements and it appears that a sound business plan is in place but they have their work cut out for them. As long as Kyle represents them I strongly believe that they will get there. Thank you again Kyle for stepping in and choosing members over the...

My experience here is and always has been wonderful. Blayne is my 13 year olds personal trainer. We originally started with the intention of power lifting and kind of a strength training thing. I couldn’t imagine the physical results would be as great as they are, but my love for this place has to do with how much Blayne has changed my daughter’s confidence and self esteem. He made ALL the difference in her and it’s rubbing off in every single aspect of her life. School, football, volleyball, etc. She has now branched off from her friends who are all getting into bad stuff, and is hanging out with a better group of people. Blayne is thoroughly invested in her success. As a mom, this means the world to me. My daughters dad passed away at a young age, so she’s lacking in the area of male influence. Make no mistake, he’s changed the course of her thinking with these fitness sessions which like i said, has changed every aspect of her life. The gym is also clean, and the equipment is nice. Here is a before and after picture. First is of her before training, and Second pic is of her and Blayne. She’s come so far even from this picture here. So I’ll post an updated...