Spa Kalahari & Salon — Attraction in Huron Township

Let me start off by saying that COVID-19 ruined a lot of vacations for my husband and I. We decided to take a road trip from Michigan to Ohio to get away and a few sight seeing. We booked our massages a few days before and the receptionist asked which masseuse would we prefer. My husband opt in for a female and I opt in for a male(I was a little skeptical about it being that my husband is the only man that seen me naked for a while). Leading up to our appointments the spa sent emails and confirmed over the phone with us which was AMAZING! Once we arrived in Ohio our First stop was to get a massage before our day started and I must say SCOTT is a Miracle worker. I never had a massage before in my 23 years of living and if this is how they suppose to feel then I’ve been missing out. From the moment you walk in there’s a calm sensation that comes over you. The dim lights, the color skim, the soft music, and the waiting room. My masseuse came out to get me which I was a little nervous but not for long. Scott made my body feel amazing From beginning to end. Before we started the session he asked if there was any specific part of the body that I was in pain the most, I answered “no” trying not to be a difficult client (even though I had a knot on the left side of my neck). Instantly, once he started the massage he knew right off the bat I was having issues in that area and he worked it out. He didn’t miss any spots on my body and didn’t converse with me much as he knew when to interject and when not too. He stated he has been in the busy for 15 years and I can tell he takes pride in his work. Scott didn’t make me feel uncomfortable or judged, he made me realize different pressure points on my body I didn’t know was there before.After the massage I felt like a wet cooked noodle. My husband and I agreed to get massages once a month from this point forward....

Had a great experience at the Spa Kalahari with my daughter the day after Christmas I do have a few complaints but our pedicure and manicure were wonderful as were the technicians that worked on us very friendly especially how late it was and such a long day after Christmas 🎄 We weren’t offered anything to drink for our wait or upon arrival to the Spa My husband was shown a menu of drinks we can choose from when he booked our appointment and once in the waiting area relaxing there was not water stocked or anything to drink besides hot drinks from the Keurig. A lady had to ask the front desk for bottles of water, that’s fine but the water bottles were warm and no ice was offered. We did receive a discount for our wait that was extended from the manager to us and other guests that were also a little less than an hour behind and offered three small bath bombs too! We both love our nails so no complaints there just a few things that can be improved easily I hope to enjoy a massage if we decide to return here and hopefully they won’t be as busy as they were unable to get me in...

My daughter and I booked a massage for the both of us at $150. We made a reservation and headed for the arcade. Once we got our tickets we got in line to cash them in. I had no idea that the line would go so slow. We were so close to our turn after waiting for over a half an hour that I just didn't think it was good idea to just cut out of line and I thought the spa would be more accommodating. I was incorrect. We arrived about 5 min late. Well filling out the paperwork and changing is all part of the time you booked for. So we had about 15 min or so left. I expressed my anger about the line etc and they barely listened to me and basically said the two were not connected. When I said I was still angry about my limited time they decided to not massage us at all!!! They sent us to the manager and didn't even give us our 15 min. massage. We had booked for 25 min. When I talked to the manager she wouldn't reschedule it or refund our money. I would not recommend going here at all. They don't care about the guests or their experience. They just...