Cherry Hill Manor Nursing and Rehab Center — Attraction in Johnston

Initially I didn’t eat the food because I found it to be institutional tasting but as the days went on I grew to like the food. Actually gives you two different options. Too much food for me. The rehab Gym was great. They got me to walk again and out of a wheelchair.

Sometimes I had to wait too long using the call light but most of the times they were quick enough. I had to consider that I wasn’t the only patient. I just waited for my turn and they always came to help you. The place is clean and they change your bed every day.

I went there after a week from Roger Williams Hospital. I had a couple of serious issues before when I was transported and they quickly found me an inpatient room and hooked me up to pole full of bags. Mostly antibiotics. I had pneumonia and sepsis, a blood infection. Nasty infection that can kill in shock. I spent a couple of weeks there at Cherry hill. . I think it’s cruel to discharge me and tell me to call a family member. When EMS transported me they asked which hospital I wanted to go to. A previous stay convinced me that it was large enough that they’re were no lines and almost every exam room was empty. Very clean and beautiful ER.

The doctor came right over. Cherry Hill was one of several options for rehabilitation. All of the staff were great and responsive. UPDATE: finally getting discharged Monday but they don’t pay for an ambulance. I contacted neighborhood Health Integrity but they told me they don’t pay even though I’ve been using them for 10 years. I called professional ambulance but I would have to pay upfront. I called Autumn Villa Assisted Living and was told that neighborhood has to take me home.

Neighborhood wouldn’t take me. I called professional Ambulance and they take neighborhood but I had to pay upfront. I read their policy and it said that if you can’t get a ride home, they have to do it and a bill would be sent. They said no . I’m a 71 years old senior citizen disabled with a walker so how could I get home? They said to contact my family for a ride. I called Autumn Villa again and a different staff member said “don’t you worry about it neighborhood has to pay for the ride.” Neighborhood said Professional charges about $150.00. Upfront. I will have to pay them and file an appeal later. We’ll see what happens. I can’t walk alone as per PT. But that expired and I’m now able to walk alone.

I got a hold of a CNA taking vitals the next room over and she wouldn’t let me walk alone even though it expired. She said she would get someone at the nursing station to come to my room. 2 hours later and she isn’t here. Neighborhood suggested I call an Uber. Expensive ride. I never had any problems with neighborhood rides. They’re getting worse since they added a third party to make medical decisions.. towels are usually put at the end of your bed and you wait to change into a gown she asked me what time I wanted to change up and I said between 5:30 and 6:00. It is now 7:00 and no towels so nothing done yet for my wash up. I’m in my street clothes still. Nobody is coming down the hall. It’s totally empty of people who care for you. I’m usually changed and in my beds by 6:00 Pm. I eventually got a ride from MTM. I don’t know who paid for it but I didn’t. Probably Cherry Hill ( thank You) All and all it was worth it. I just wanted to inform you that I went to the bathroom with my walker at 5 am and I tripped and fell really hard against the floor and wall I ended having to crawl to the call light. A woman came in and rolled me back to my bed as if I had fallen off the bed No response like asking me if I needed help.

She left and she must have told someone as they knew about it and did nothing except write it down. I later ended up at RWH after getting home as the fall ended up with a fractured area of my back with pneumonia and possible sepsis. and it was painful. They discharged me at Cherry Hill in Johnson. It’s been a month with no call and” call a family member for a ride home “ no...

DO NOT SEND ANYONE YOU CARE ABOUT TO CHERRY HILL. If I could give this place negative stars I would. This is THE WORST nursing home I have ever encountered, and I am a nurse myself. If you don't read this all the way to the end, just know this nursing home is extremely unsafe and staff are extremely neglectful, rude, and not empathetic. They do not care about their patients, only money!!!!! My mother-in-law was a patient at Cherry Hill for a little over a month after being discharged from the hospital. She had an open wound in her hip that was infected with MRSA for which an infectious control doctor was following her for. Because of the infection she was supposed to be in a private room and on isolation. No staff ever wore the isolation gowns in her room, and because of this were probably spreading the bacteria to other patients in the nursing home. Per her doctor she was supposed to have an MRI a week after antibiotic treatment to see how bad the infection was, and if antibiotics were still needed. Her MRI was cancelled the day of her appointment without explanation and later rescheduled for a month after antibiotics were stopped, not knowing if her infection was completely gone. She also had a Foley catheter in place and the bag was so full that urine was backing up into the tubing and only emptied by the physical therapist because she was getting up for PT. It took a half hour or more for staff to answer her call light every single time. Another patient with dementia wandered into her room, slipped and fell to the ground and hit her head. Because my mother-in-law cannot get out of bed she could not help and it took more than 10 minutes for staff to come while the other patient was bleeding on the floor. The nurses and CNAs were rude, confrontational and yelling at my mother-in-law on multiple occasions because she voiced her concerns. Not to mention the case worker did not seem caring or empathetic at all, all she seemed concerned about was money saying things to my mother-in-law like "you are taking up a private bed for other patients". On multiple occasions the case worker would tell her she was being discharged on a certain day, then the next day she would retract her statement saying "I never said that." At this point in her stay, my husband contacted the director, Katie Gerber, to discuss these issues. In his conversation with Katie, comments about his mother's care were ignored and never addressed. After he spoke with the director they tried everything they could to kick my mother-in-law out when she was unable to safely be discharged home because she couldn't even walk and still had medical issues. They took her specialty bed and wheelchair out of her room when she was at PT. When she asked why they took her bed away the nurse said "if you don't like it here why don't you just transfer?" There is absolutely no justification to treat anyone this badly. Do not let your loved ones be dumped off in this poor excuse of a...

Rehabs and nursing home talk is very sensitive nowadays … in our experience there is NO advocacy in SORI for the elderly. At Cherry Hill, this facility is more than a nursing home and rehabilitation center. I cannot commend the staff here enough! From that very moment you walk into the facility and you might be greeted by the pleasant office workers, or the staff in general walking the hallway. The staff goes above and beyond to make sure that their patients are cared for, I have witnessed that EVERY single time I visit my father. I see how the staff interacts with other patients as well and they really do care! The nurses, CNAs, housekeepers, PT and Dietary, always accommodating, always cheerful and they listen to you and your loved one. Any questions they cannot answer they always relay it to the persons that will know and those people are either in the room or on the phone with us within the same day. This is not your average rehab facility, they have employees that actually work, they are scattered about and running around everywhere tending to their patients and even take time for the visiting family members. My father never sits in bed, as he did in other places for weeks until they finally got him out of bed! They have him up in his chair in the am, then PT after breakfast, and cooking his own eggs which he has not done in years, standing on his own for 30 plus min at a time which he has not done in many years … then he’s sitting in his chair again, then has lunch in his chair NOT bed, same for dinner. PT sometimes gets him twice a day!?!

Always, always clean sheets, blankets and pillow cases they are always sweeping the floors and cleaning the bathroom in his room. Always has ICE (not melted and warm) and fresh water or a soft drink or juice … always! It’s not just sitting there all day warm like other places we have experienced. They even have the courtesy to ask us the family visiting if we would like something to drink or a snack. Took us a couple of years to have him finally have the opportunity to be treated here due to insurance stipulations of course. We are grateful dad was able to be CARED for here. THANK YOU so very much for taking care of my father, and my mom and I who are there daily to keep dad company. We will always appreciate you!

At Cherry Hill, I feel as though not only my father, but our entire family has an entire advocacy team behind us because The Cherry Hill Team truly cares about all of us!

Respectfully, The Breault and...