4.1 stars is way overrated for these guys. I have had several problems over the five years I’ve ordered from there.
They’ve recently shut a location down and I don’t have the time to list every problem I’ve had with their incompetence but the latest was shipping $350 in supplies to someone else’s address. We are in a small town so I told him I would try to intercept the package (being helpful I thought)and because UPS said it was dropped there, they were no longer willing to help me. I am beside myself with confusion. Are they saying I’m lying? I’m an established business since 2007! If you talk to a competent garage door company, they’re not ordering from Multisales and neither...
Read moreNow I agree a company can run there business how they want but they changed there policy so that if you don't but 10 doors a month you can't buy any doors that's fine. That is how they want to run there business however give me some notice I also have a business to run and now I have a contract approved and nowhere to buy a door. They said we sent out an...
Read moreGreat customer service. Sam and staff were able to quickly and professionally resolve my issue. They needed additional information and after I returned they custom cut my springs late in the day...
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