My experience with this company has been horrible! They are very unprofessional!. I filed paperwork for an LLC with them on 7/6/22. I didn't fill in an area specifying I'd if was a single member LLC or multiple member. I was already aware of the 4 week waiting period. even though I have filed with companies that barley took 1 week. After waiting until 7/ 29, l made contact with them, to get a status report they mentioned that I didn't specify the membership type. Never was I contacted about this error. Continued to process the paperwork on the 29 of July I was told l need send the registered agent information. l sent that the same day. Lastly I was sent a form to send info that was already given to them . So now August 1 still nothing filed after almost 2 months Please! Avoid this company. Very poor and terrible customer service and...
Read moreAbsolutely Terrible! I had a WY account with them for several years and only needed an occasional scan. The first time I actually needed a mail out, all hell broke loose. Their online systems didn't work properly. I had to send numerous emails to get in touch with anyone. When I was finally able to reach someone, she was so rude and disrespectful. Then they sent the package to the wrong address. After I closed my account, they continued to harass me for over a year to renew. I also never got a refund for the remaining money in my account. Different locations will have different employees, but the company itself didn't have proper systems or training in place to avoid these types...
Read moreIt's a very convenient service to have when you travel abroad. You are notified that you have mail, and you can choose to have it scanned so you can download and read it. Or you can choose to trash it if you know right away it's junk. You can also choose to have the item(s) forwarded to you if needed. The first couple of months went by quite smoothly, but this month we had an issue. As soon as it was brought to their attention, it was corrected immediately. I was very impressed with the quick response to our concern, both by email and phone call. Thank you Claire for resolving our issue so quickly and...
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