Amazing place and the hospitality is so refreshing. We live in Columbus / Gahanna area of Ohio and so our drive to Monroe was about 1 1/2 hrs. but not bad. We made the trip twice. I just received my furniture on Sat. and OMG, extremely delighted I feel what we selected is very well made so could not be happier. Everything came in & was delivered perfectly. We did order one pc too much and the delivery guys absolutely had no issues and they took it back with them no questions asked. They have prices ranging for everyones pocket book and the selection and styles was amazing to choose from. I really do not believe there is a store in the Columbus area anything like this store. It is well worth the trip to browse and see for yourself. They delivered to Columbus which for us was exactly what we needed. You actually custom design your own pieces of furniture towards your liking. Everything is made especially for you. We bought when they had their BOGO sale going on which is a huge plus. One of the brands we went with is called England Furniture with coil cushions which is a Lazboy company. I also LOVE LOVE the Pallise line too it was Amazing ! Check out the many brands they carry on line which includes Lazboy & Flexsteel 2 of the lines you can get in Columbus. My favorite part is on Saturday they have a gentleman playing the clarinet and they were Grilling on one Sat on a Traeger grill which they sell only this brand because they believe in this grill that much. Boy would I love to buy one of these amazing grills. You can bake cookies on it now that is crazy but true. They offer a few snacks like pretzel and on this one Sat. we were treated to a burger on the grill. I am telling you nothing like it. The deliever guys were wonderful too. Right on time to the minute. Did a wonderful job protecting our floors and doorway. From the moment we stepped into Riley’s to the guys who delivered the furniture I could not be more happier. Keith our salesman always answered all of our questions and was kind to hold our things until we were ready for them. Nothing but pure Southern Hospitality no pressure at all. I have shared this place with my daughter and she too is going to visit them for her next piece I...
Read moreI cannot honestly say enough good things about this business and it’s people. We had purchased some sitting area furniture and a couple of couches for our basement a couple of years ago and were happy with their products and service. Fast forward to our most recent experience... we went in looking for a new bedroom set as well as new couches for our main family room. I had been to Verbargs, Furniture Fair and a couple of others. The other stores make you feel like you’re buying a car at a dealership. You are swarmed from the minute you walk in the door and they just can’t leave you alone. You don’t get that feeling or treatment at Riley’s. They guide you to what area you’re shopping for, answer any questions you may have and then leave you to shop on your own without hovering the entire time. I would especially like to mention Keith as he was full of recommendations, information about their products and overall very easy to get along with. We felt very comfortable with him and his recommendations. He was honest and sincere and very straight forward. After purchasing our furniture, he followed up several times to ensure we were happy with everything. We were also shopping for a mattress at the time and he referred me to their mattress expert, Frank, who’s been in the industry for 25+ years. Again, we shopped at The original Mattress factory amongst others and never felt confident in any products. Frank was full of knowledge that I hadn’t heard from any other store. Again, low pressure sales tactics and no hovering. We purchased a mattress and adjustable base and are very happy so far. The delivery guys were awesome as well and took extra precautions to ensure no furniture was damaged.
Thanks again to Keith and his team. We’ll definitely be back when...
Read more8/24/17 My custom made Momma's Happy Chair by England was just delivered and I couldn't be happier! The delivery crew (Sage and Dale) were very professional and courteous and placed the chair exactly where I wanted itand was sure not to leave a mess of the wrappings and even picked up the paper that blew off in the yard upon delivery as to not litter! Makes me happy to shop with a local furniture company still family owned! Thank you Riley's!
7/15/17 Alex has also delivered nearly a house full of furniture to us over the past several months and I just couldn't sing his praises enough! This young man has been to our home several times and is very hard working and dedicated! He was the perfect gentleman any mom would love to have raised. He showed professionalism and manners and was always super courteous, meticulously cleaning up any mess from the furniture delivery and making sure this pregnant Momma didn't have to bend over to pick up or clean up anything! His strength is amazing and it is so wonderful to see such a well mannered and well rounded young man working hard. Thank you Riley's for your amazing delivery crew! Most certainly a pleasureable experience to have beautiful, well made furniture delivered by such wonderful young men!
8/24/17 I also want to mention how wonderful it was sorting out the details of everything with Keith, Shannon and Kevin! They all take such pride in their work and pride in working for Riley's Furniture! Although we have had a few things come up with a house of furniture, they have taken responsibility and have always made the situation right. It has been well appreciated! You have a great team at...
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