My wife has wanted a narrow gold band to go with an heirloom ring for some time, so we stopped in to Hess & Company Jewelers to see what might be available. Owner Eddie Clowser was very helpful and showed us a surprisingly broad selection of bands, from very plain to quite stunning. As we looked at the choices, Eddie offered observations that were helpful, but not intended to “push” us in any particular direction. In the end, we chose a band that subtly enhanced my wife’s family heirloom but did not overwhelm it. As a bonus, Eddie sized the ring while we went next door for a cappuccino. All in all, we were very happy with the service, selection and personal attention we received and recommend Hess & Company Jewelers without...
Read moreIt's a shame Google only allows 5 stars, because Hess & Co. deserves all of that and more. They have been our jeweler one two occasions in the past 5 years. They first sold us our wedding bands and most recently reset an heirloom stone in a gorgeous new setting. The work they do is stellar (thanks, Eddie!), they communicate everything clearly. We won't go anywhere else.
We are people who rarely feel comfortable in jewelry stores, and what really sets Hess apart is just how welcoming Caitlin, Barbara, and Eddie are. They're so knowledgeable, kind, and put everyone at ease. If you're unsure of where to begin,...
Read moreHess & Co. Jewelers in downtown Lexington, VA always provides an outstanding shopping experience. Barbara and Eddie Clowser and their employees Caitlin and Connor are friendly, knowledgeable and welcoming. They take the time to get to know their customers and their preferences. Eddie is an amazing artist and craftsman. His jewelry creations are truly works of art. He recently resized a ring for me and designed and made a beautiful pendant for my wife. I highly recommend this wonderful business. From the moment you step into the beautifully renovated bank building, you know this is a...
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