Mattress Firm Longview — Attraction in Longview

UPDATE: Day before delivery I called to get an update and make sure my set was in and was basically told that I needed to wait for the call/email later that night. Explained that I was told they frequently get delayed, and want to make sure that I am planning accordingly- taking time off work, removing old set. As suspected they called me back and said it was delayed another week (after a month wait). Site just finally updated and tentative delivery date is now Christmas Eve.. Purchased 11/15/20- Let me start with I am overall happy with my experience purchasing our bed set! I felt Tabitha was really trying to gauge what we needed and find me the right fit in a mattress. As far as the price, bed set, etc- I am super happy with the product and price I got it for (even though it was a TON more than I planned- but that was all my bad) 😂 They helped bring down the price, gave military discount, and tailored it to fit my monthly budget. Financing was easy and fast. Was advised ahead of time the bed I want is a month out on back order. Overall I can’t wait for my new bed, and just hope it’s worth...

I called got info then drove to store. I was greeted as I entered and asked if I could be helped. Said I had called and was immediately surprised as the salesperson said oh I was the one who spoke with you. We went into the store further as she asked how much my idea of finances were and I said I was looking at the queen size for twin price and around 300. I was shown a standing section of.matresses with above my idea, and she said these are marked.reguular price. And where are you planning to use the mattress. In the spare bedroom as my nephew said it was the worst mattress he had ever slept on. Ended up getting a memory foam for 400 and got a military discount. The new one was lighter than the old one. Am presently allowing the expansion of the new mattress. Appreciate the kindness of the sales person in helping me load it in the car. I believe her name is Tabitha,works in Longview. I'm 73 and 100percent PTSD and she was also patient with my stops and starts in the conversation. Not real good at reviews but here it is...

My wife and I spent several hours trying out the mattresses and finally found one we liked. We also wanted an adjustable frame so we discussed the features and prices until we settled on one we wanted. I informed the salesman that we would take it; after the obligatory attempts to up-sell additional features and accessories we were on our way to the counter and ready to pay. Then came the bait and switch... According to him the price was mislabeled, and the price would be close to $1,000 more than we had originally been told. We left promptly before the con artist could finish his spiel, I am sure if we would have waited around he would have offered us a half priced pillow to make up for the mistake.

We went across the street to Mattress Superstore and left delighted and looking forward to a good night's sleep on our new mattress with an adjustable frame. Don't waste your time or money with...