Bobco Metals LLC. — Attraction in Los Angeles

If you plan to buy online ! Don’t! After I placed my order I received an email where they asked me to explain how I got the prices on my cart ! They canceled my order because the prices from their website are wrong . In 2 sentences they asked me 3 times how I got those price . Who ever is doing their website is failing ! And his not take any responsibility for his mistakes. Not returning to them because they accused me of doing something to get online prices in their own system. And cancel the order because of their mistake. For what I know they don’t care about new clients or new small businesses. And any business not honoring online orders should stick to yard sale . Yes ! By law they aren’t obligated to honor orders due price mistakes but Moral your client is your success! This company does not appreciate their clients . I do recommend looking to do your business with other business...

Went to the store on Thursday January 25th to pick up a sheet that they said they had in stock the week prior. Called 3 times with no response to my voicemails.

While I understand the market for aluminum fluctuates, they weren’t willing to stick to the quote that they gave me the prior week when I called the day of to pick up the metal. After I arrived, I tried to negotiate again, to no avail.

I paid the extra $100 difference from the quote, only to find out the material hadn’t been in stock for over a month. Leaving me with the unfortunate option to pay another $100 to a larger sheet (once again, with no negotiation.)

If I had a better supplier I would have gone to them, but the major LA metal supplier we went to messed up our delivery order. I probably won’t be coming back to using this as a...

No customer assistance and only the counter help speaks any English. The place is an absolute mess. I'm doing a welding project for my home and this is the second time I've been in there since about a decade. It was disorganized then, so I figured I would return to see if anything had improved. It got worse. I was in search of flat ornamental steel to finish my gate project. The minute I stepped in there, it was rather dark and dingy and in disarray. They didn't have enough of what I needed in stock. Only one piece. I waited in the sales line for counter help and I got the classic run around. The counter sales referred me to another guy that was weighing scrap metal and all he could do was point and grunt. After that I walked right out and I...