Menchies Frozen Yogurt — Attraction in Manheim Township

Went in about 2 hours before closing last night. The yogurt was great, but the staff gave off extremely weird and unfriendly vibes.

It was clear they did not want us there and were trying to clean up for the night (again, 2 hours before closing) by the way they were staring at us and following closely behind as we filled our bowls at the machines and toppings station.

When we got to the register, they appeared to be very unhappy when we pulled up an online coupon that they put on localflavor.com. The older gentlemen stated that they could not honor it and that we should have brought in the paper coupon. We said that if it was so much trouble we would just pay the full price, and then they ended up begrudgingly accepting the coupon.

We got out of there as fast as we could, definitely not going back there because we felt like such a nuisance as customers. It's a shame because the...

The yogurt was delicious, and they had a wonderful selection of toppings. Giving two stars though because of the way one of the employees treated us. He was an older man, possibly the manager, and was rude from the second we walked in. It was uncomfortable having him stare at us as we made our selections. Then when we paid, he tried to say my card didn’t go through, and we still owed money. Luckily when I pay with Cashapp I get text notifications immediately after a transaction, and I showed him the proof my card was charged but he still gave us attitude saying it didn’t go through on his end. His whole demeanor is not froyo appropriate vibes. Go to Sweet Frog instead of this place. They’re much kinder there with even more...

I went in and bought frozen yogurt for three kids, it was over $20. Expensive, but it was good and the kids had fun. I’m giving 1-star because the POS prompted me to give a tip. The whole gimmick of this place is you get your own yogurt and prepare it yourself. The worker literally just stands there while you do the work. The workers were friendly, but cashiers should just be paid a fair wage and not expected to receive tips. When I’m paying $20 for three ice creams, I expect you to pay your workers a fair wage. There is no service in this business model, there should be zero expectation for a tip. Give your workers a raise, and remove that tip button from...