Hellberg's Jewelers — Attraction in Marshalltown

Have had some horrible experience in the past six months after giving them quite a bit of money they take way longer than need to. Some of the staff is a very unwelcoming and unfriendly. They leave a horrible representation for friendly customer service on some of the staff, when trying to get a necklace for a family members ashes told it would take a couple days going on almost a week now never wanted to communicate that they had a special order anything and held the family members ashes and would do nothing to compensate or try to save business or will will never recommend to anybody or give them my business again. Did not seem too broken up to lose business. If I could give zero...

Seemed very knowledgeable and helpful at first, I wanted the setting on my engagement ring lowered and they said they could look at what options were. It took them much longer than expected and they completely changed the look of it without confirming with me first. I was pretty unhappy with it and it no longer fit with my wedding band. I went back to speak to them to see if anything could be done and they just said that was the best they could do. They were pretty expensive too. I took my ring to a different place and they were able to fix everything for...

I love Helzburgs and have done alot of jewlary repair there and batterys for my watch since others in town wont always be as helpful..Always very nice folks running store and i will always go back because they are a quaility store that may be a little more but is a sure thing will be done in the best it can be.I wont take my rings or nice peices i wear every day to anyone else because when i pick up my peice it will be done right and well done..you wont be...