Merriweather Post Pavilion

I saw a show here when I was a teen and loved the venue. That’s changed. It seems like none of the workers know what’s going on. I didn’t see in the email that chairs weren’t allowed, which is ridiculous, even more so because it rained so hard in the beginning and the general admission grass was a swamp. Then we saw people walking around with chairs after I walked them back to the car, so what’s the rule exactly??? When our friends tried to enter, they said their bags were too big even though they were under the measurement requirements. Then when they got back to the gate they let some guy in who had a huge tote bag and didn’t stop him. There’s also no smoking area and no re-entry. The biggest screen for the general admission crowd also had broken panels. If they’re having crowds as big as they had, that shouldn’t be an issue. After we finally got situated, we were sitting right behind the pathway that goes through the middle of the grass field. As we’re sitting there, people started standing right on the pathway blocking everyone’s view behind them. We paid almost $100/person for tickets to not be able to see anything at all. This needs to be addressed the most. I explained the situation to the information desk. They said they would send people to disperse the standing people. Staff came around and just pushed people forward. They were still on the walkway blocking everything. Not only does that show how unimportant paying patrons are to the venue, but when I complained, the staff didn’t care at all. On top of that, that’s a safety issue for the venue. I will never return to this venue and I will be sure to warn anyone I know not to come here either. Complete waste of money. I could’ve sat at home and listened to the album and had a better time, stayed dry, and saved myself from all the trouble.

If I hadn’t paid so much for my swamp tickets, I would’ve just left.

The photos I added show the broken panels on the screen and the people standing in the walkway blocking everyone’s view. Trust me, go to any other venue. I’ve never left a venue before a show ended in my life. Normally I deal with the traffic because seeing the end of the show is worth it. I left this venue 20 minutes before the end of the show, and this was my favorite band who we drove 2 hours to see. I’m never seeing a show here again. I don’t recommend this venue at all. The only positive thing about our experience was that the concessions people were friendly. That’s it.

Edit: I did email the email provided 2 days after the event. Never got a response. The tote bag that the person brought in was definitely over the measurement sizes. The chairs that people brought in were not for “medical reason” it was just random people with chairs. I was told by the people at the gates that we weren’t allowed to reenter if we went out to smoke. I addressed the people in the walkway with 3 people that night. The information desk (the only person that seemed to care about the situation and the only one that was nice about it), a staff member, and a manager. They did nothing to fix the situation. This response lacks any responsibility for the events that happened. The response of the manager I talked to that night and the fact that nobody has emailed me back shows that you don’t actually want to fix the situation.

Edit: I reach out through email twice and tried calling. Still no response almost 2 months later