Terriaco Suits & Tailoring — Attraction in Mentor

Brought in a very nice two button grey wool S110 Italian made suit in for hemming of pants and jacket sleeves.

Dropping off the suit was a pleasant experience, I was greeted by a younger man perhaps in his early 40s who was very friendly/professional and gave me a 10 day time frame w/ the cost of the alterations before I left (53.00).

I had to call them at the 14 day mark to check on the progress, and I was told that it would be ready the following day.

When I came to pick up the suit, an older man, maybe in his mid to late 50s, was there and brought out the suit for me to try on.

He made a comment about my suit sleeves (my suit jacket had functional button holes) saying that he did "the best he could" which really threw me off because if this was a job that he wasn't comfortable with, I would have rather had them call me to come get it instead and I would have brought it to someone else who is, especially considering the fact that I'm paying for this service, I also live an hour away.

In relation to my arm length and where the sleeves met my wrists the sleeve length wasn't up to tailor length standards, which didn't bother me. My only concern at this point was that the sleeves were even and symmetrical to one another for obvious reasons.

The pants were too long causing an awful looking break at the top of my dress shoe which he explained the leg openings were too narrow and if he went any higher than it would look like I had floods. This is debatable but I think he just wanted stay on the safe side in length (which I thank him for).

As I was trying them on, he felt the need to touch and pull on the wool fabric when talking about specific parts of the suit which I didn't appreciate considering how much I paid for it.

After voicing my reasonable concerns about the alterations, especially the pants, he became very defensive and told me I was wrong it was the way it needed to be.

I may not be a tailor, but I do know what looks acceptable and what doesn't.

The quality of the alterations were nice, but I cant say I agreed with how they were done.

Upon paying for the service I was charged 62.00.

I could tell he was obviously very interested in the suit and had asked me where I got it from.

Then he asked me how much I paid for it.

After I told him, he looked at me really condescendingly and said, "That's a lot to pay for a cheap Chinese suit."

Keep in mind my suit was the best looking suit in his store, all his inventory looked very outdated, 90's 3 button suits.

He insulted my fine 100% wool S110 ITALIAN suit by calling it a cheap Chinese suit and charged me a different price than what I was told before.

It is a shame I had this type of experience, I had read other good reviews before deciding to come here but needless to say I wont be bringing anymore of my...

I would like to comment on the bad review above. I do not believe what this person said and I hope that no one pays attention to it. If they were not satisfied he would have fixed it immediately or would have replaced the item. They are phenomenal, honest people and bend over backwards for everyone that walks in that door. Terriaco has been altering items of mine for over 15 years and has NEVER sent me home with a bad alteration. I gave them a $1,500 dress that needed repaired and hemmed and they did a beautiful job with it. Could not even tell it was touched. He also altered a $10,000 wedding dress and everything about it was pure perfection. I would absolutely recommend this place. Ask for the owners, Franco or Dominic. They will take care of you and your items will look...

I've never been to a store that made me feel like no one wanted me in there more. I needed a suit for a wedding and after talking to one man he said it would be no problem to get it tailored before then, and even told me how he would fit the jacket on me. His demeanor made it seem as if he was too busy to take care of me at the time so I left and went back the next day. The man working the next day said they couldn't tailor it in time and then said the suit didn't need adjustments. I should not have have bought the suit because the jacket makes me look like a rectangle and I will not be going back to have any adjustments...