I do not recommend this jeweler. I brought in a piece of jewelry that weighed 3.1 grams, along with 8.8 grams of gold from two rings to be melted and added to it. In total, I provided 11.9 grams of gold. When I picked up the finished piece, it only weighed 10.0 gramsâmeaning 1.9 grams of gold were unaccounted for.
I was told the loss was due to âmelting and dusting,â but I wasnât given any leftover scrap, dust, or a clear breakdown explaining where the missing gold went. Thatâs 16% of my gold gone with no accountability.
While I understand that 5â10% gold loss is considered normal in melting and reworking, a 16% loss is not typical or reasonable without a detailed and honest explanation. I was likely overcharged in material lossâor the gold was mishandled or taken.
I paid for the work, but I left feeling cheated. If you value your gold and expect transparency and professionalism,...
   Read moreExtremely friendly & knowedgable staff, I brought in an older pulsar watch that I had no idea If it worked, they were able to repair it to working condition as well as clean the dust left from the corroded battery. If you have any jewelry maintenance I'd highly...
   Read moreThey did a wonderful job on my marriage set that needed a size up. Since then I have taken more jewelry to get cleaned sized up and fixed. I will continue to frequent this shop for there excellent service. The prices are...
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