I never leave reviews but in this case I will, I was very pleased with the customer service from everybody. I made the order online (which was very simple). Then called them because I had forgotten to order another set, one of the women helped me very quickly and was able to add it to my previous order. I had dealt with different vendors in the past and wasn’t pleased with the service. I do read all the bad reviews before ordering from anywhere and in this case I was skeptical but I am glad I ignored these few bad reviews. Thank you to whomever helped me with my order, I will definitely be ordering some more...
Read moreThis place is really terrible. Been ordering from here for years. Ordered something once and they kept my payment and never sent the item. They told me for 2 years they would refund and never did. I've called them on a variety of items over the years and they say they will call me back and then never do. They won't help you with anything unless you have the part number, and the customer service people are downright depressing to talk to. Zero life or joy on the other end of the phone. Their pricing is good compared to others, but it's just not worth it in my opinion. Sorry DCC / Galaxy, but I'm...
Read moreMichael and the entire DCC team go above and beyond every single time! Their customer service is top-notch — friendly, knowledgeable, and incredibly responsive. You can tell they truly care about their customers. The quality of their copier parts and supplies is second to none — reliable, durable, and always exactly what we need. And the prices? The best you’ll find anywhere! If you’re looking for a company that combines great products with unbeatable service, look no further than DCC. Huge thanks to Michael and the whole team for consistently exceeding...
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