My mother had been going to get small repairs and really thinks highly of the owner and associates. I live here and in NJ both because of business and was in town this week and took my Dell to them because Dell told me I needed a new battery but couldn’t get it to me until late April. Immediately after looking at my computer, the gentleman who repaired it knew it was a problem with the power port and fixed it while we waited! It blew my mind! I can not only cancel my battery order with Dell and save that money, but I also can have my computer for business right away. I was so blown away by their knowledge and service that I asked them about my MacBook that had been quoted to me from another company for several hundred dollars more to fix my motherboard. They not only are going to fix it, save years of my photos and information, but also repair it so that I can still use it. This wasn’t even an option at the competitors higher quote. This group’s honesty and integrity really shines through and I wouldn’t take my computers to anyone else now that I know. They are truly the best at what they do and I will be...
Read moreI’m a middle school teacher and writer who tries heavily on my computer for work. My charging port was damaged and was melting charger tips, and only worked if I positioned the charging cord just so, usually with the tip supported by a pen or book on my desk. I had it repaired before at a since closed establishment that did what can only be described as a hack job. Because of these things I was extremely picky about where to take my business, and was checking the reviews for all local computer repair shops when I found this business.
Not only did they fix my computer in less than 24 hours, they listened to my concerns and explained what they would do to prevent the charging port coming loose again. The customer service was fantastic, the repair was perfect, and I cannot recommend this business enough. Their prices are extremely fair, especially considering the quality of service and repair, and the turnaround time made the price even more worth it.
Thank...
Read moreI had a horrible experience. I left my laptop with them. The hardware was broken in several places. They said they were going to take the guts out of my laptop and put them in new hardware. They ordered the parts but when I came back the hardware was still broken except for a new back and new hinge on it. Even though they put a new back on it there was still a break on the screen and there break was still on the keyboard. The employee there did not like me pointing out the problems that they did not repair! I told her that I wanted it back the way I had left it. She said they had thrown away the old back and they couldn't give it back to the same way. I picked up the next day with a new back on it and was there was still the break in the screen. It was emotionally draing to work with them just to get my laptop back the way I left it. It seems the employee has anger problems and doesn't like it when someone questions her...
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